Pacific BMW - Service Center

Worst experience at a dealership not only did they try to sell me things not needed they charged me $220 to. Check and make sure the technician put in the right oil in my 328D. Never going back to them sell me things not needed they charged me $220 to. Check and make sure the technician put in the right oil in my 328D. Never going back to them More

Vanessa is great! this is the only place i go to to get my car services in LA. this is the only place i go to to get my car services in LA. More

The service was very good and easy and the service advisor was very nice and helpful person advisor was very nice and helpful person More

I am very upset that the key FOB was damaged when we turned over the vehicle. I do not know if they dropped the key but it was damaged. If it is not replaced then I will contact BMW USA to make a form turned over the vehicle. I do not know if they dropped the key but it was damaged. If it is not replaced then I will contact BMW USA to make a formal complaint. When I first contacted the service agent about this issue she said that they immediately come back down and showed the key to the person dropping off the car. That is not true. I then had the service agent, myself and my spouse on a three-way call and se changed her story. More

Fast, informative and excelllent service. Love the text updates. I Al see online fact that my car is washed before pick up. Love the text updates. I Al see online fact that my car is washed before pick up. More

Vanessa was very helpful, everything was done very quickly I was in and out just like I needed to be when dropping off my vehicle. And the service itself was complete in the exact time they told me it quickly I was in and out just like I needed to be when dropping off my vehicle. And the service itself was complete in the exact time they told me it was going to be More

Thank you Mauricio for your professional, excellent and outstanding service! Very friendly and fast! Thanks again outstanding service! Very friendly and fast! Thanks again More

My car was delivered on time with the specified maintenance completed successfully. Will continue to have my car serviced here. maintenance completed successfully. Will continue to have my car serviced here. More

They fixed my flat tire the same day and provided Uber transportation twice the same day transportation twice the same day More

I brought my car in for one thing, fixed it and caused another problem that did not exist and now that problem turned into another and you all say it’s not related. This is horse xxxx. Shame on you all fo another problem that did not exist and now that problem turned into another and you all say it’s not related. This is horse xxxx. Shame on you all for not fixing the problem which now caused another problem. More