Pacific BMW - Service Center

Marco Fausto is an asset to your shop. I had a great experience with my last service at Pacific BMW center as usual. Marco is the best of the best advisor I've ever seen. Also, thank you I had a great experience with my last service at Pacific BMW center as usual. Marco is the best of the best advisor I've ever seen. Also, thank you the service team for your hard working and excellent job. Warmest Regards, Jila Ahdoot More

I been a client for eight years taking my cars to the service department. Marco has been taking care of me at visits. And he provided me with a very profesional service, on time appoiments usually waiti service department. Marco has been taking care of me at visits. And he provided me with a very profesional service, on time appoiments usually waiting for me to arrive at the dealer. Never had to go back never had problems with my car after a visit. Nice Nice cars on service during the te. Repairs.excellent customer service. More

Have brought my 3 series here for service for years and my service advisor Gilbert has always gone above and beyond to exceed my expectations. Cant recommend Pacific enough. my service advisor Gilbert has always gone above and beyond to exceed my expectations. Cant recommend Pacific enough. More

Marco was great All of my issues were taken care of. I did have to leave my car there for a few days which wasn't ideal, but the fact that I was provided with a loane All of my issues were taken care of. I did have to leave my car there for a few days which wasn't ideal, but the fact that I was provided with a loaner was great and made up for it. Thank you Marco! More

Worst experience servicing my car, I waited 1 hour and 30 min in my car just so I can get it serviced instead of it being taken care of, same experience picking up my car, Unorganized I will not return to th min in my car just so I can get it serviced instead of it being taken care of, same experience picking up my car, Unorganized I will not return to this dealership. Two thumbs down! More

Always on the ball even in a difficult environment - Pacific BMW cares about the customer. Thanks for working quickly and efficiently to service my car! Pacific BMW cares about the customer. Thanks for working quickly and efficiently to service my car! More

Danny always makes sure that my car is serviced properly. He answers questions and concerns professionally and with courtesy. We will always have our car serviced here. He answers questions and concerns professionally and with courtesy. We will always have our car serviced here. More

Great Service Great service and sales team. Service always ensure my car is well taken care of, sales always ensures that I get the best deal, I couldn't be happier Great service and sales team. Service always ensure my car is well taken care of, sales always ensures that I get the best deal, I couldn't be happier. More

Always great service experience! Ive been bringing our cars for service for over 6 years now with Galo Mora as our Service Advisor. It;s always a very good experience everytime I br Ive been bringing our cars for service for over 6 years now with Galo Mora as our Service Advisor. It;s always a very good experience everytime I bring our car for service. Galo is honest and very nice to talk to. Now , your Service Department even sends a video showing who worked on your car and gives an analysis of your car's current condition.. More

Great service experience. Coronavirus pandemic did not effect the quality of their service at all. I’ve been with Pacific BMW for 5 years And I am always satisfied. I will continue to patronize their busi effect the quality of their service at all. I’ve been with Pacific BMW for 5 years And I am always satisfied. I will continue to patronize their business. More