Pacific BMW - Service Center

Excellent customer service The Advisors are very kind Excellent customer service The Advisors are very kind and caring Very informative and kept me updated with my vehicle Great loaner vehicle They Excellent customer service The Advisors are very kind and caring Very informative and kept me updated with my vehicle Great loaner vehicle They are very flexible when scheduling your appointment More

I was treated with respect. I have not encountered a service showing me through a phone video what was wrong with my car, to me that shows genuine honesty. service showing me through a phone video what was wrong with my car, to me that shows genuine honesty. More

Excellent service Henry was on point and very professional, I like the text notifications. The car was ready on time and AC works great now. Thank you! Henry was on point and very professional, I like the text notifications. The car was ready on time and AC works great now. Thank you! More

Thank you for your support. Everything was perfect from A to Z. Even though it is very hard time to meet people these days under COVID-19, the support team really worked hard an Everything was perfect from A to Z. Even though it is very hard time to meet people these days under COVID-19, the support team really worked hard and I was vary satisfied. Thank you very much. More

I had to take the car in without an appointment and they accommodated me. Very professional service department and Henry Burmayan is very attentive and courteous service representative. accommodated me. Very professional service department and Henry Burmayan is very attentive and courteous service representative. More

Marco and Pasquale were great. Did exactly what they said that would and made the process super easy and stress free. Would highly recommend to anyone. that would and made the process super easy and stress free. Would highly recommend to anyone. More

Great service Long check-in time but Excellent customer service, very knowledgeable and professional. The video I received from technician was new for me. That wa Long check-in time but Excellent customer service, very knowledgeable and professional. The video I received from technician was new for me. That was interesting. More

service Perfect service. Excellent adviser. Service Adviser is very knowable and helpful. Accommodation was very easy and quick. Scheduling was quick. Drive w Perfect service. Excellent adviser. Service Adviser is very knowable and helpful. Accommodation was very easy and quick. Scheduling was quick. Drive was arranged on time. More

great everyrthing good considering we are in a pandemic, service advisor is awesome, took care of all my needs , thank you will recommend to all of friends everyrthing good considering we are in a pandemic, service advisor is awesome, took care of all my needs , thank you will recommend to all of friends More

Marco Fausto is an asset to your shop. I had a great experience with my last service at Pacific BMW center as usual. Marco is the best of the best advisor I've ever seen. Also, thank you I had a great experience with my last service at Pacific BMW center as usual. Marco is the best of the best advisor I've ever seen. Also, thank you the service team for your hard working and excellent job. Warmest Regards, Jila Ahdoot More