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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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June 11, 2020

Hi is the Best service advisor I will definitely go back to you him you can reach him whenever you need to ask him any question More

by DDLIMOINC
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
June 11, 2020

Another great service event from Pacific BMW. Jason Reed and Marco Fausto went above and beyond to get the repairs done. The patience is unbelievably good. More

by victorcho
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Reed
June 11, 2020

Manny has an amazing communication and my car is feeling great . He help me with getting a loaner for the time my car was getting fixed and he kept the communication through out the process More

by GABRIELA.ZALETA
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2020

Staff was friendly, cautious with Covid precautions, great services up to date use of technology. Service done within hours. Loaners nice, clean. Is my service center of choice. More

by ANZH_73
Recommend Dealer
Yes
Employees Worked With
Galo Mora
June 10, 2020

The best service. I am always taken care of! Gilbert P. Is the best service guy! He is always efficient and pleasant. I am promptly given notice when my car is ready! More

by ARRICk
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
June 10, 2020

Making an appointment for service was very easy. Quick checkin upon arrival. My service advisor approached and noted the issues requiring service. The car was ready in a few hours, all services performed! More

by ASHAVERDIAN
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
June 09, 2020

The service was very considerate of guests. The advisors sent updated massage es and let me know the statuses my vehicle. They provided loaner vehicle or free Uber pick up. Very satisfyingly. More

by fannyan0301
Recommend Dealer
Yes
Employees Worked With
John and Jesus
June 08, 2020

Fast and courteous service during covid-19. I requested the loaner at last minutes yet provided! Very satisfied with overall n will recommend to friends! More

by jennykim726
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2020

Marco is the best!! Great service in every way! Marco is always so helpful, spoke with Lucy on the phone and she was wonderful as well. Will recommend always. More

by FOSSILROC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Garabed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2020

services Service manager took care of everything included loaner car. Everyone at the dealer is friendly and easy to work with. Services were done as time prom More

by KPUKTARASIRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
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