Pacific BMW - Service Center

great service first time worked with Henry, outstanding service! I will be definitely working with him on my next visits. Also I liked the inspection video sent ear first time worked with Henry, outstanding service! I will be definitely working with him on my next visits. Also I liked the inspection video sent earlier, it is really great. More

All the staff was friendly and efficient. Even with covid they seemed to have a system that kept everyone safe and distanced. Really appreciate the safety measures and the work they did on my car. they seemed to have a system that kept everyone safe and distanced. Really appreciate the safety measures and the work they did on my car. More

Justin is so kind and nice! Their service was fast and great. I was waiting at the lobby and it was so quick and fast!! great. I was waiting at the lobby and it was so quick and fast!! More

Service Overall I was happy. Sales associate Yesayi was extremely helpful. I would defiantly recommend him to friends and family. Everyone at the dealership w Overall I was happy. Sales associate Yesayi was extremely helpful. I would defiantly recommend him to friends and family. Everyone at the dealership was very friendly. More

I appreciate the service person's assistance, and I appreciate his explanation of the services needed for my vehicle. Danny Sarmentto was the service person that I used to work with at Pacific BMW. He appreciate his explanation of the services needed for my vehicle. Danny Sarmentto was the service person that I used to work with at Pacific BMW. He was much better. More

Service tech came to my house and completed the recall replacement in my driveway. Arrived 15 minutes early and was done in 45 minutes (the predicted time was 45-60 minutes). replacement in my driveway. Arrived 15 minutes early and was done in 45 minutes (the predicted time was 45-60 minutes). More

Very professional. Their handling of the whole process felt safe during this uncertain time that we are all going through. Thank you to everyone at pacific BMW felt safe during this uncertain time that we are all going through. Thank you to everyone at pacific BMW More

Prompt and great customer service The cater to their customers and are flexible with the schedule. Timely delivery of vehicle and overall experience has been great! Good Job as always! The cater to their customers and are flexible with the schedule. Timely delivery of vehicle and overall experience has been great! Good Job as always! More

Loved that video walkthrough. BMW has always been fantastic in their end to end service process. John is an example of that! The only thing that absolutely sucks because of COVID, is having to wait i fantastic in their end to end service process. John is an example of that! The only thing that absolutely sucks because of COVID, is having to wait in the car tunnel for your car; no waiting room, no water, no snacks, no coffee, just plain ol SMOG for a good 15 minutes. More

the service was terrible on our second visit and we went to the bmw near our home i i left a message for the manager and was never called bsck to the bmw near our home i i left a message for the manager and was never called bsck More