Pacific BMW - Service Center

Best dealership outstanding communication, text messages, video reports, status updates. I make a long drive because they are great rather than going to my local dealership video reports, status updates. I make a long drive because they are great rather than going to my local dealership More

Gilbert Pogosyan is the best advisor there. Always consistent and care the service with ownership. He is very details and acxurate. he is the best ever. consistent and care the service with ownership. He is very details and acxurate. he is the best ever. More

Pacific BMW is the best. Cutting edge technology & nice service person. I would def recommend pacific BMW to my friends and family. If I happen to lease my next car, that would be pacific BMW. service person. I would def recommend pacific BMW to my friends and family. If I happen to lease my next car, that would be pacific BMW. More

I've taken my vehicle in multiple times for the same problem. The issue still has not been resolved. I'm currently working with the corporate office for options to remedy the problem. problem. The issue still has not been resolved. I'm currently working with the corporate office for options to remedy the problem. More

Great customer service! very helpful very knowledgeable Easy to work with explained the work that was completed on my vehicle and I appreciate his services. Easy to work with explained the work that was completed on my vehicle and I appreciate his services. More

Pick up and delivery for service It was a wonderful experience. They picked up the car on time and dropped it off when the car was done being serviced. Very nice and polite driver. It was a wonderful experience. They picked up the car on time and dropped it off when the car was done being serviced. Very nice and polite driver. Would highly recommend. More

Pacific BMW is a really special team. Everyone at this location is resourceful, communicative, and a customer advocate. i truly could not ask for more during my service visits. Manik is especially awesom location is resourceful, communicative, and a customer advocate. i truly could not ask for more during my service visits. Manik is especially awesome! If every customer facing employee at every business I interact with could be like Manik, I would be a happy camper. It is so rare that you come across a business who hasn’t worn their employees to the point that people are doing the minimum to get a paycheck. Manik clearly has tons of customers, but I always felt like I was the only one she had because she was always able to get an answer for every question I had. More

Emergency Service X3 stopped on the 110, BMW got it towed to Pacific. They found a loaner for my wife to get home, sent a video update of what was wrong, fixed it quick X3 stopped on the 110, BMW got it towed to Pacific. They found a loaner for my wife to get home, sent a video update of what was wrong, fixed it quickly. Great work! More

They got everything right. The tires for my car were proving hard to find so with trepidation I scheduled a tire appointment at the dealer. I was pleasantly surprised to find o The tires for my car were proving hard to find so with trepidation I scheduled a tire appointment at the dealer. I was pleasantly surprised to find out the price of their tires were very competitive and the installation was pretty quick. Service was exemplary and everyone there was taking adequate contagion precautions. More

The service here was fast and efficient. I was able to make a last minute appointment to get my car serviced and I received the car 2 hours later. make a last minute appointment to get my car serviced and I received the car 2 hours later. More