Pacific BMW - Service Center

Manny was extremely helpful and the new process was seamless. I really liked the online checkout process and how I could review my bill before arriving. seamless. I really liked the online checkout process and how I could review my bill before arriving. More

The tech came on time very knowledgeable.good service overall i am satisfied with the service i will recommend it .also the tech was very clean leaving my car overall i am satisfied with the service i will recommend it .also the tech was very clean leaving my car More

Love the new technology! Justin Ko was very helpful and I really like the new process/procedure for checking in. I totally love receiving a video from the tech working on my Justin Ko was very helpful and I really like the new process/procedure for checking in. I totally love receiving a video from the tech working on my vehicle who took the time to explain each of my noted concerns and his findings. Very helpful. The only downside is when I returned my loaner vehicle, I was not given clear instructions on what to do or where to go and there was a delay in getting my car, but otherwise, awesome! More

Best customer service as always! I've been going to Pacific BMW for few years and never had one bad experience. Always treat you like their most important customer! Marco is always GR I've been going to Pacific BMW for few years and never had one bad experience. Always treat you like their most important customer! Marco is always GREAT More

If you're looking to purchase a new or used vehicle, heck if you simply need your BMW serviced i would highly recommend Pacific BMW. No business is perfect, but this dealer went out their way to ensure heck if you simply need your BMW serviced i would highly recommend Pacific BMW. No business is perfect, but this dealer went out their way to ensure my frown was turned upside down. I would like to thank Sevak(Director of sales) Frank( salesman) Thomas(manager), Gary(finance mgr) and Manik( my service advisor). I live about 40 minutes from this dealer and I believe there's 4 other BMW shops closer. That being said, I will be handling all my future transactions at Pacific BMW. Yes, they showed they cared that much for me to come to this decision. More

Brought my vehicle in for a recall upgrade and other issue I had noticed. Justin was very communicative in the service process. Made sure my concerns were addressed. issue I had noticed. Justin was very communicative in the service process. Made sure my concerns were addressed. More

The servís is always great, on time and all the people that work there are cordial. I know them for more than 8 years. Thanks Pacific BMW and Marco. that work there are cordial. I know them for more than 8 years. Thanks Pacific BMW and Marco. More

Quick, easy and efficient Process is fabulous even for a senior citizen. Go on line, make an appointment, they remind you of the date/time , you show up on time, confirm what y Process is fabulous even for a senior citizen. Go on line, make an appointment, they remind you of the date/time , you show up on time, confirm what you need done, turn the car over and 4 hours later the car was ready for pick up...all shinny and clean!! More

Great service was provided upon my visit for service by Gilbert!! One time very ethical and professional at what he does!! Will be going back to Gilbert! Gilbert!! One time very ethical and professional at what he does!! Will be going back to Gilbert! More

Hello, my car failed, I immediately contacted Manny Cruz and, as always, he gladly assisted me with the problem, he always listens and with a smile and a very good attitude he helped me. I really want to c and, as always, he gladly assisted me with the problem, he always listens and with a smile and a very good attitude he helped me. I really want to congratulate you on having an exceptional worker like Manny Cruz. I am very satisfied and I will always come back with you for it. thank you very much. Gonzalo Fausto. More