Pacific BMW - Service Center

It was easy to set up the appointment via text and drop it off. They had arranged the loaner car and all details are taken through an app. I was a little disappointed when I picked up my car because my gas it off. They had arranged the loaner car and all details are taken through an app. I was a little disappointed when I picked up my car because my gas tank was almost empty and it wasn't when I dropped it off. Then I found a parking meter receipt for the City of Glendale in my cup holder for 2 hours. Someone had used my car to go to lunch and used up my gas. At least if they use it, fill it up to what it was when I dropped it off. The service I was having should've only required a quick test drive to make sure it was running well. More

Excellent dealer. Customer service in all points of contact is quick, efficient, friendly. All needs are always met with solutions. A pleasure to depend on them. Customer service in all points of contact is quick, efficient, friendly. All needs are always met with solutions. A pleasure to depend on them. More

Service was good & convient. It was helpful to have ride. Multi point check video is very good to understand.. It was helpful to have ride. Multi point check video is very good to understand.. More

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Haybert was immaculate in servicing my vehicle. He answered all of my questions and concerns promptly and concisely. Thank you Haybert! He answered all of my questions and concerns promptly and concisely. Thank you Haybert! More

Everyone is Amazing! !!!! One of the best dealers ever. Marco is a great advisor. Both knowledgeable and efficient! !!!! One of the best dealers ever. Marco is a great advisor. Both knowledgeable and efficient! More

Always a pleasure to have great people tending to my car services and needs. Thanks services and needs. Thanks More

Very slow service, so funny, it took 2 business day to oil changed my car lol oil changed my car lol More

Service was quick and I appreciated how easy it was to get an appointment and a loaner. Vanessa Vazquez Rivas was very helpful. get an appointment and a loaner. Vanessa Vazquez Rivas was very helpful. More

Bang on customer service prompt and professional. I purchased three cars from this dealership, I can’t complain. I purchased three cars from this dealership, I can’t complain. More