Pacific BMW - Service Center

I went to have BMW fix my loose bolt in the door and when I went to pick up my car it still wasn’t fixed !!! What was the point of me taking it in??? I went to pick up my car it still wasn’t fixed !!! What was the point of me taking it in??? More

I highly recommend Pacific BMW. Everyone here is incredibly nice. The operations here runs very efficiently from lease to service! Especially with Covid Measures. Gilbert has been my service advisor incredibly nice. The operations here runs very efficiently from lease to service! Especially with Covid Measures. Gilbert has been my service advisor for all 3 of my leases. He’s very responsive and helpful! More

I felt I was welcomed and each one of staff provided very professional and friendly service. Gilbert provided prompt follow ups and completed service as promised. professional and friendly service. Gilbert provided prompt follow ups and completed service as promised. More

Was very quick and easy and I thought they did a great job at adjusting to the demands of the pandemic in a way that makes it easy and streamlined for the customer. Thank you! job at adjusting to the demands of the pandemic in a way that makes it easy and streamlined for the customer. Thank you! More

Pacific BMW adheres to all COVID-19 protocols. Drop off and pick up of your car is very organized. I felt very safe. My repairs were explained to me. and pick up of your car is very organized. I felt very safe. My repairs were explained to me. More

Galo at Pacific BMW always gives me the service of a master. It is a treat and I would drive many miles to always use them. master. It is a treat and I would drive many miles to always use them. More

I have never written a positive review for a service department before but Pacific BMW has earned it. They are efficient, COVID safe and have great attention to detail. The technician working on my ca department before but Pacific BMW has earned it. They are efficient, COVID safe and have great attention to detail. The technician working on my car sent a cool video to show me the work being done too. I'll definitely be back. More

Very friendly and efficient service, I appreciated how everything ran so smooth; it was nice to stay in the car during check in and the video of my car review was nice. everything ran so smooth; it was nice to stay in the car during check in and the video of my car review was nice. More

I loved that both the drop off and pick were very quick! I also wanted to thank Narek Petrosian as it is always a pleasure to work with him. I also wanted to thank Narek Petrosian as it is always a pleasure to work with him. More

Great, fast service with helpful advisors! Manny is always on top of things and gets me in and out as quickly as possible. Great shop all around. always on top of things and gets me in and out as quickly as possible. Great shop all around. More