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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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November 12, 2020

No issues with the service; good communication during the day regarding the progress. COVID-19 protocols were good too. Always nice to receive a clean car back too! More

by ROGERG_268
Customer Service
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
November 12, 2020

We have had a long relationship with Pacific BMW and are always pleased with their service. Galo Mora is extremely helpful and reliable. We are confident in his diagnosis of our cars mechanical and technica More

by MATTRECASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo Mora
November 11, 2020

Great service good turnaround time.Super clean and Great service good turnaround time. Super clean and welcoming dealership. I’ve been going here for just the past year I will continue to have my c More

by dariolkk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
November 11, 2020

I was treated in a friendly and courteous manner by all those I encountered. My service tech organized an uber ride home and back and it all went very smoothly. More

by ALICERYAN67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Cruz
November 11, 2020

Pacific BMW has a good service department.The dealer Pacific BMW has a good service department. The dealer provided loaner car for me. And they repaired my car perfectly and car wash too even inside. More

by zingzing2k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin ko
November 10, 2020

They were prompt and friendly. Unfortunately, the problem was still there on my 10 minute drive home. I doubt it was for lack of trying. More

by Madelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
November 10, 2020

I arrived early (10:05) for my 10:15 appointment. Someone came to my car around 10:40. She went to the office to speak to the service person and then returned to take my keys around 10:45. I don’t More

by sashabent1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
November 09, 2020

First time getting my car serviced at pacific bmw glendale was quick and easy. I can always appreciate quickness due to a busy schedule and the service was exceptional. Thank you. More

by OLIMAC75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ko
November 09, 2020

Great service and fast turn times. Definitely a clean and welcoming dealership. I’ve been going here for the past 18 years and still going back. More

by ARAZ.PARSEGHIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sevak Adamyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Burmayan, Narek Petrosian
November 09, 2020

The service center here is top notch, I always get treated with such greatness from the staff where I feel like I am family here. More

by Patrick Moradian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Davtyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Soran Hawlery, Narek Petrosian
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