Pacific BMW - Service Center

The service center was 5 stars! They offer first class service! The bad experience I had was trying to buy out my lease. It wasn’t a great experience unfortunately. service! The bad experience I had was trying to buy out my lease. It wasn’t a great experience unfortunately. More

Easy to work with and an amazing staff. I would recommend this dealer ship to my friends and family. I will go back in the future and lease more cars. this dealer ship to my friends and family. I will go back in the future and lease more cars. More

Fast and full ervice Friendly employees On time and Fast and full ervice Friendly employees On time and excellent job Organized ,safe and clean area All over excellent All employees wear a mask Fast and full ervice Friendly employees On time and excellent job Organized ,safe and clean area All over excellent All employees wear a mask Less waiting time More

To see a video of the service inspection shows a real confidence in the services being provided and a great way to keep me informed. I've not seen this level of attention from any other dealership. Gre confidence in the services being provided and a great way to keep me informed. I've not seen this level of attention from any other dealership. Great Job and Thank You! More

Disappointed that the dealership didn't want to make an effort to replace my windshield and deal with the insurance provider. It was a little surprising that I was expected to deal with the insurer and get effort to replace my windshield and deal with the insurance provider. It was a little surprising that I was expected to deal with the insurer and get reimbursement on my own. I expect BMW to do better! More

Hello The service at Pacific BMW was great. Specially Hello The service at Pacific BMW was great. Specially Amie Service advisor by helping me with the problem on my car. She's very professional, straig Hello The service at Pacific BMW was great. Specially Amie Service advisor by helping me with the problem on my car. She's very professional, straight forward and honest person. I appreciate her help and I will always return as a customer. More

Easy schedule, friendly service, timely completion as promised. Waiting room is clean with TV. Has tables for working on laptop computer. I would recommend to friends promised. Waiting room is clean with TV. Has tables for working on laptop computer. I would recommend to friends More

Great service experience, my service advisor was very kind and knowledgeable, the service technicians repairs were top notch. I would recommend Pacific BMW to friends. kind and knowledgeable, the service technicians repairs were top notch. I would recommend Pacific BMW to friends. More

Galo is the best ! Always professional and on top of his work. He takes the time to listen to what you need and advises you after with his opinion. Thank you Galo!! work. He takes the time to listen to what you need and advises you after with his opinion. Thank you Galo!! More

Henry always provides the best customer services when I bring my vehicles in. Definitely a good asset for your Team. Thank you for always taking good care of me. bring my vehicles in. Definitely a good asset for your Team. Thank you for always taking good care of me. More