Pacific BMW - Service Center

Good experience, they always provide good service. I have been servicing my car here for years and I don't any complains, all personnel are friendly and eager to help. been servicing my car here for years and I don't any complains, all personnel are friendly and eager to help. More

The matter was taken care of in the most professional and courteous way. The staff is very clear in communication and keen to help. Special thanks to John for brilliantly taking care of the vehicle.. courteous way. The staff is very clear in communication and keen to help. Special thanks to John for brilliantly taking care of the vehicle.. More

Excellent service with Narek!Dropped off my BMW to have Excellent service with Narek! Dropped off my BMW to have the rear brake pads replaced. Narek was punctual, and very friendly and personable. My car Excellent service with Narek! Dropped off my BMW to have the rear brake pads replaced. Narek was punctual, and very friendly and personable. My car was ready on time and my experience with Pacific BMW Service Department and Narek Petrosian was smooth from start to finish. Thanks Narek! Highly recommend!! More

After spending 1500 dollars on brake service this year my 435 I coupe is still making screeching noise when I brake. That is not normal especially for luxury car like BMW. 435 I coupe is still making screeching noise when I brake. That is not normal especially for luxury car like BMW. More

Henry and the team did a very professional and helpful job in servicing my BMW 535. Also really appreciate Pacific’s Loaner Car Program, which helps lessen the burden of getting car serviced. job in servicing my BMW 535. Also really appreciate Pacific’s Loaner Car Program, which helps lessen the burden of getting car serviced. More

There was a miscommunication and I was upset; Armando made it right. He listened to me and gave extraordinary customer service. And he was extremely understanding and compassionate about my covid concern made it right. He listened to me and gave extraordinary customer service. And he was extremely understanding and compassionate about my covid concerns. I’m very impressed with the way Pacific is run and their service team - and particularly with Armando. More

Very professional service. Earlier I used to wait minimum 20-30 minutes to get my vehicle after I arrive, this time it took only couple minutes - which is a pleasant surprise. Gilbert kept me infor minimum 20-30 minutes to get my vehicle after I arrive, this time it took only couple minutes - which is a pleasant surprise. Gilbert kept me informed all the time regarding the status. Great service. More

Again, I will start by BRAGGING about the service provided by Pacific BMW, AMAZING!!! Dropped my car off for a small problem, had the problem fixed and car returned to me all within 3-4 hours. Do provided by Pacific BMW, AMAZING!!! Dropped my car off for a small problem, had the problem fixed and car returned to me all within 3-4 hours. Do you want QUALITY service with even BETTER customers service? This is the place and Narek Petrosian is the man!! More

Amazing service, amazing quality! Been with this dealer for 10+ years and have been with the same service advisor for about the same, Mr. Petrosian is the best hands down! My car is special to me, and Na for 10+ years and have been with the same service advisor for about the same, Mr. Petrosian is the best hands down! My car is special to me, and Narek takes very good care of it, I get Video updates on what’s going on with my car, always on time, and never any headaches, what more can I ask for? More

Everything was taken care of. Everything was done in a timely manner. I was informed of the pick up time. Car was washed when picked up. Totally satisfied timely manner. I was informed of the pick up time. Car was washed when picked up. Totally satisfied More