Pacific BMW - Service Center

I am very proud to say that I have been with BMW, and I am very proud to say that I have been with BMW, and having a great customer service experience particularly with Galo Mora, for years. So Thankf I am very proud to say that I have been with BMW, and having a great customer service experience particularly with Galo Mora, for years. So Thankful for his professionalism and customer service sentiments. Very often there are other employees that I come in contact with who are as graceful. So thank you to all, and to all happy holidays. Stay Safe. More

I always ask Gilbert Pogosyan to service, and satisfied with his work. I’ll recommend to all My BMW friends and I’ll keep coming back. Thanks! with his work. I’ll recommend to all My BMW friends and I’ll keep coming back. Thanks! More

Thank you for taking care of the problems or services with our car. Henri thank you very much. Your service is really appreciated. Customer service people thank you with our car. Henri thank you very much. Your service is really appreciated. Customer service people thank you More

Gilbert is the best . He explained every detail to me about what he was doing ,very communicating to me ,incredible job ,my car drives perfectly now . about what he was doing ,very communicating to me ,incredible job ,my car drives perfectly now . More

Gallo is the best! While economically speaking my used Z4 brings me more pain than pleasure given her miles, Gallo ensures she is running smoothing as if she were new all over again. His service is outstandi brings me more pain than pleasure given her miles, Gallo ensures she is running smoothing as if she were new all over again. His service is outstanding. Thank you Gallo! More

Great service. Updates via text were very helpful. Reasonable pricing. Obtaining loaner car was very easy and with minimal contact during the pandemic. Car was washed and cleaned post-repair. Reasonable pricing. Obtaining loaner car was very easy and with minimal contact during the pandemic. Car was washed and cleaned post-repair. More

Its a nice place and the staff is so efficient.The Its a nice place and the staff is so efficient. The customer service is 5 stars . The place is clean and organized. We look forward to enjoy the lo Its a nice place and the staff is so efficient. The customer service is 5 stars . The place is clean and organized. We look forward to enjoy the lounge room again . More

Amie is the best! She offered me practical and honest advice about servicing my M4 and extended warranty and service contracts. I am extremely happy with her communication and service. advice about servicing my M4 and extended warranty and service contracts. I am extremely happy with her communication and service. More

Great service and follow up! Very pleased 😀 Staff was very friendly and direct. Work was done efficiently! However, it would have been better if we had gotten a personal phone call from Vanessa in addit very friendly and direct. Work was done efficiently! However, it would have been better if we had gotten a personal phone call from Vanessa in addition to texts. More

Amie was easy to talk to, respond quick when I needed and update or question. I feel like I was part of the team, with no concerns ! Thank you. update or question. I feel like I was part of the team, with no concerns ! Thank you. More