Pacific BMW - Service Center

I had a good experience and people who works there it’s very nice. I’m very happy with this good dilership thank you for every thing and Happy new year. very nice. I’m very happy with this good dilership thank you for every thing and Happy new year. More

Service timing as promisedNo scratchesNo dentsNo Service timing as promised No scratches No dents No spilled oil on engine cover No greasy prints on steering wheel no dirty handprints on car W Service timing as promised No scratches No dents No spilled oil on engine cover No greasy prints on steering wheel no dirty handprints on car Way a service should be More

Very nice people and excellent service.I am glad that we bought our car from this dealership. We will recommend our friends to come to this dealership bought our car from this dealership. We will recommend our friends to come to this dealership More

The service was direct, safe, and great during the pandemic. Car was returned cleaned inside and out! All the issues were addressed and will be returning for my next service. Thank you Justin! pandemic. Car was returned cleaned inside and out! All the issues were addressed and will be returning for my next service. Thank you Justin! More

I came in early with no appointment due to a slight emergency and I was in & out and on my way back to work in a loaner in less than an hour. Picking up was just as seamless! My service advisor Manny a emergency and I was in & out and on my way back to work in a loaner in less than an hour. Picking up was just as seamless! My service advisor Manny and his team give top notch service! More

My service advisor was awesome He took good care of me alone ending up in two seconds and they also drop me off at my work alone ending up in two seconds and they also drop me off at my work More

My service rep at Pacific has always been great to work with. She’s very responsive and keeps me updated. And they always give me a nice loaner car! with. She’s very responsive and keeps me updated. And they always give me a nice loaner car! More

Justin is my service guy and he and all of the Pacific BMW staff do a great job of servicing my car. It always comes out clean and perfect to drive after. Love working with Pacific BMW and I always servic BMW staff do a great job of servicing my car. It always comes out clean and perfect to drive after. Love working with Pacific BMW and I always service my car there with confidence. More

Went for routine maintenance. My service advisor Henry Burmayan gave an excellent customer service. I asked him about the airbag for my other BMW, and he checked on it told me to have make an appointment Burmayan gave an excellent customer service. I asked him about the airbag for my other BMW, and he checked on it told me to have make an appointment and they'll replace. He really went above and beyond in terms of customer care. More

Pacific BMW always gives excellent service, but this was my first time there since the pandemic began and I was impressed by how well executed the contactless / socially distanced protocols were. Everything my first time there since the pandemic began and I was impressed by how well executed the contactless / socially distanced protocols were. Everything felt as safe as possible, given the circumstances. I also LOVE the new inspection video - it's so helpful to see what the technician is seeing, rather just have someone explain it. More