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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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March 21, 2024

Great customer service except the person in the loner department she was a little bit rude she was having a bad day god bless her More

by Gloria Meza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Great service & my car was done earlier than expected. Thank you so much Manny Cruz . More

by MPATEL619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

always come to Pacific despite that I live 20 miles away. very friendly professional stuff. More

by nick@arquell.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

My service advisor Amie Gasabyan always goes beyond to make my visit to the service department a breeze & pleasant. More

by LACEUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Amie's customer service skills are above the rest. I have been loyal to the Pacific BMW for decades and Amie keeps me coming back for all my service needs More

by TOMASYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

Working with Manuel Cruz is always a pleasure. He has always provided top notch service to both my wife and myself. More

by johnw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

Manny is great, he helped me to get my car repaired. I love the new app system which I can watch the video sent by the technician. More

by actionlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

Good and speedy service. Great seeing familiar faces. Great services as usual, as well as a clean waiting room. More

by carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

Great car, great customer service. Easy to get car serviced and it’s quick thanks! More

by irothschild92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Pacific BMW has a great service department. Out of all the advisors, Amie is the best. More

by DIANNA_TV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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