Pacific BMW - Service Center

I ran over a big piece of metal the other day and Vanessa got me in and out! I’m forever grateful! She was friendly and efficient. got me in and out! I’m forever grateful! She was friendly and efficient. More

Service experience was seamless and quick despite certain social distancing conditions created by the pandemic. I liked the fact that they give you a video clip detailing any issues/concerns. Communication t social distancing conditions created by the pandemic. I liked the fact that they give you a video clip detailing any issues/concerns. Communication throughout was easy and convenient via text as well. Only complaint was the high labor cost (for the out of warranty service I received), so I guess you get what you pay for! More

Worst dealer in terms of service and everything else. Won’t keep in contact, they damage your vehicle and blame you until you speak up, rude people who make you wait hours..never ever going to this deale Won’t keep in contact, they damage your vehicle and blame you until you speak up, rude people who make you wait hours..never ever going to this dealer again. More

Excellent service and accommodating advisors to help you. Justin Ko isn’t listed in the Services reps but 5 stars. The Uber service is really helpful! Justin Ko isn’t listed in the Services reps but 5 stars. The Uber service is really helpful! More

Terrible service as always. Service advisors never approach you and make you wait without acknowledging you. Cant wait for the lease to be over. Every time the vehicle has a different issue and not on approach you and make you wait without acknowledging you. Cant wait for the lease to be over. Every time the vehicle has a different issue and not once has someone addressed what the actual problem is. They give you a printout of the service record and send you home. More

Always a stress free experience with pacific BMW. Expect to every problem to be taken care of, fast scheduling and very fast services provided by them to every problem to be taken care of, fast scheduling and very fast services provided by them More

I’m always going back to this dealership because of best service advisor Amie is very helpful and friendly lady , also best loaner program . Thank you service advisor Amie is very helpful and friendly lady , also best loaner program . Thank you More

First service in Glendale, Great experience with Henry Burmayan! I would come back for another service in the future! very professional! Excellent work as well. Burmayan! I would come back for another service in the future! very professional! Excellent work as well. More

My first time at Pacific. 30 years driving new BMWs. A great experience, no fuss no selling of mop and glow when I just need service. Very professional and zero drama. Very easy in and out. I’ll be back! great experience, no fuss no selling of mop and glow when I just need service. Very professional and zero drama. Very easy in and out. I’ll be back! More

Thank you guys,and also thank to Mr.Manny Cruz,for your good service,and excellent work,and for your good attitude,thank you so much... good service,and excellent work,and for your good attitude,thank you so much... More