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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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February 05, 2021

Marco is the best advisor I have had the pleasure to be serviced by. He is very quick with the write up and getting the loaner car, great dealership. More

by STEVELINDSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Great communication skills and very informative on all the tasks that were being performed on my vehicle. Mr Ko was very pleasant and diligent for my service. More

by ACHAIREZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Ko
February 04, 2021

Amie is the reason we keep returning to BMW Glendale for our service needs. She’s so easy to work with and this keeps us committed to buying a BMW. Hassle free More

by stellachalian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

My recent service experience at Pacific BMW was terrific. They have adapted AMAZINGLY to COVID. The process was so efficient -- I have to say, it's way more efficient than pre-COVID! I uploaded my documents More

by logicalmonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo Mora, others whose names I don't know (the person who checked me in, who gave me the loaner, brought my car around) - they were all great!
February 03, 2021

We live next to another BMW dealership but drive to Pacific because of their excellent service. Narek was great. We look forward to buying our next car from them and continuing with them for maintenanc More

by Ronsaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
February 03, 2021

Manny and his team were excellent. I was amazed how much they did with so little time. Found me the best rates for service too. Will return for service More

by drpr88
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Great service, on time, efficient, quality work with a smile. Amie was very polite and willing to help. Even they're busy they still delivered great care More

by DIMITERARNAUDOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

friendly , professional I like it! Thanks to the Henri . After service car is clean and working perfect!!! Thanks Pacific BMW !!! God bless America 🇺🇸👍👍👍 SMIB see you next time !!! More

by UARMEN05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ramirez, Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
February 03, 2021

Had a problem with my car. Needed a loaner. Everything processed with minimum of fuss in a time of pandemic. That's the main thing: make service easy. More

by ALANFARAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
February 02, 2021

He was very nice and upfront about everything that needed to be done with my vehicle. I would recommend him for anyone taking their car for service. More

by jassadourian81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ko
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