Pacific BMW - Service Center

Took my car for a routine service. Haybert was pleasant to work with. The car was ready ahead of the time they estimated. The car was washed. The waiting area was comfortable & had a Haybert was pleasant to work with. The car was ready ahead of the time they estimated. The car was washed. The waiting area was comfortable & had a nice selection of coffees. Texting notification system was very efficient. More

Galo and the entire Pacific BMW service department is amazing. I have been servicing my 2023 X7 M60i there and I always receive excellent customer service. The facility is always clean, organized and saf amazing. I have been servicing my 2023 X7 M60i there and I always receive excellent customer service. The facility is always clean, organized and safe. The courtesy vehicle department is amazing! This place overall is very organized and professional and I highly recommend servicing your vehicles here. I have at times visited other BMW dealerships and none come close. Keep up the good work! More

Dealership is clean and provides great customer service. Providing an uber to and from the dealership is a nice perk. Providing an uber to and from the dealership is a nice perk. More

very efficient and prompt; my service writer, Heybirt, was very knowledgeable. Overall, it was a very good experience. l was very knowledgeable. Overall, it was a very good experience. l More

Overall everything was great ! Got my car next day ! Staff very helpful and professional thank you Got my car next day ! Staff very helpful and professional thank you More

I had a Very pleasant experience, and I was Overall very satisfied with the service team. satisfied with the service team. More

Mr. Galo Mora was excellent, efficient and professional. The service center was able to accommodate my schedule without issues and that was greatly appreciated. The service center was able to accommodate my schedule without issues and that was greatly appreciated. More

While they were not able to duplicate the brake squealing they were able to fix the glove box and the noise coming out of the front axle. Manny did a great job and they provided me with an electric loaner wh they were able to fix the glove box and the noise coming out of the front axle. Manny did a great job and they provided me with an electric loaner which was much appreciated More

Best Service Advisor at the Dealer , been seeing him since 2010 ! Always takes care of anything since 2010 ! Always takes care of anything More

Excellent customer service. . very helpful sales associate. Sales associate in contact with us from ordering to picking up the vehicle at all times. . very helpful sales associate. Sales associate in contact with us from ordering to picking up the vehicle at all times. More