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Pacific BMW - Service Center

Glendale, CA

4.3
2,939 Reviews

2,939 Reviews of Pacific BMW - Service Center

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April 06, 2024

I like this dealership because they know how to take care of my car. Always clean before they turn over you. Gallo is nice and give you the best service. More

by linasalvatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Galo and the entire Pacific BMW service department is amazing. I have been servicing my 2023 X7 M60i there and I always receive excellent customer service. The facility is always clean, organized and saf More

by fred72
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Pacific BMW employee Manny Rocks! Excellent customer service took care of my vehicle issues in a timely manner. More

by marissarose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Took my car for a routine service. Haybert was pleasant to work with. The car was ready ahead of the time they estimated. The car was washed. The waiting area was comfortable & had a More

by ARMENAVEDIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haybert Davtian
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Dealership is clean and provides great customer service. Providing an uber to and from the dealership is a nice perk. More

by sseneker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Quezada
April 01, 2024

very efficient and prompt; my service writer, Heybirt, was very knowledgeable. Overall, it was a very good experience. l More

by HOVIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heybirt
April 01, 2024

Overall everything was great ! Got my car next day ! Staff very helpful and professional thank you More

by MEGGYB23
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

I had a Very pleasant experience, and I was Overall very satisfied with the service team. More

by drc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pogosyan, Henry Burmayan
March 25, 2024

While they were not able to duplicate the brake squealing they were able to fix the glove box and the noise coming out of the front axle. Manny did a great job and they provided me with an electric loaner wh More

by KWAMEDOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

Best Service Advisor at the Dealer , been seeing him since 2010 ! Always takes care of anything More

by ARNOLDABELYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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