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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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February 18, 2021

Fabulous customer service-prompt replies, updates and ultra fast services. Didn’t have to wait, papers for loaners came via email. I just needed to go to the dealer to drop off and pick up the car. More

by ehhan105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo Mora
February 18, 2021

They didn’t ’t fix something I asked to fix and have to take car back now. Also the system for Picking your car up is very disorganized. There should be a check in desk when you arrive to get your car. I l More

by bennycassette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Galo Mora
February 18, 2021

Perfect service patient deletion persons and great successful taking care of the vehicle thank you I’m always gonna go back to Glendale BMW services thank you More

by yzohrab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
February 17, 2021

Love that it’s close to home and the people are at Services are great. Very helpful, accommodating, and quick to address questions and concerns. More

by huntykim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ko
February 16, 2021

Vazgen is an amazing salesperson and Monique is a highly professional service agent. Thank you. 5 stars to both. Will come back for more business. More

by fisheyellc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vazgen in sales and Monique in service. 5 stars to both.
February 16, 2021

Excellent dealership Excellent service Excellent Excellent dealership Excellent service Excellent personell There's a reason why we always bring our vehicles back for service at pacific bmw. More

by EDD2176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pogosyan
February 16, 2021

My service advisor was very kind and friendly. The service was timely and efficient. Added touch was having car washed and cleaned. I appreciated the courtesy Uber service. More

by nhgab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Vazquez
February 16, 2021

Gilbert Pogosyan is amazing!! He always takes care of my service very well! He makes sure everything is done well! Thank you for what you do!! More

by priiya90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
February 15, 2021

This is my first time to buy a car in this shop. Robert is a very good salesman. He is very patient and friendly. I like him. More

by Jennyfazhang887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Darebityan
February 15, 2021

Gilbert made my visit quick and easy! Notified me when the car was ready for pickup and scheduled a ride service pickup car timely. I was very happy with my service. More

by MKHANPAPYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
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