Pacific BMW - Service Center

Thank you so much for being kind and time efficient. I will definitely go back to this place. l l l l l l l will definitely go back to this place. l l l l l l l More

BMW consistently supports the wellness of my vehicle thank you! I am always pleased with my service I am a happy customer who will continue to return. thank you! I am always pleased with my service I am a happy customer who will continue to return. More

Always fantastic. I’m always well taken care of! I know that my car will be perfect when I return and having a loaner is key! that my car will be perfect when I return and having a loaner is key! More

Excellent service and very friendly environment. Amie is helpful, efficient and competent and makes sure the work is done to our satisfaction, I am very pleased with the service. helpful, efficient and competent and makes sure the work is done to our satisfaction, I am very pleased with the service. More

E x e l l e n t s e r v i c e, P r o f e s i o n a l E x e l l e n t s e r v i c e, P r o f e s i o n a l communication, quality work, Thank you Gilbert and Marco . E x e l l e n t s e r v i c e, P r o f e s i o n a l communication, quality work, Thank you Gilbert and Marco . More

great service, probably not the best roganizational processes, each time i keep getting asked which car is mine, or which one do i want to pick up , i'd like the new shiny one, i don't own it but i'll processes, each time i keep getting asked which car is mine, or which one do i want to pick up , i'd like the new shiny one, i don't own it but i'll take it , thanks .. More

Justin is fantastic. He listens and responds timely. He presents your situation and allows you to make your decision with no pressure. Very easy to work with presents your situation and allows you to make your decision with no pressure. Very easy to work with More

Excellent customer service. I really appreciated the video sent by the mechanic and the very friendly staff from checking in to picking up the car. video sent by the mechanic and the very friendly staff from checking in to picking up the car. More

Very transparent, very fast and great service. The team was informing me on step by step, provided me with the loaner vehicle and managed to leverage my car warranty to cover the costs where applicable. was informing me on step by step, provided me with the loaner vehicle and managed to leverage my car warranty to cover the costs where applicable. More

Amie was great, she gets 5 stars! She is very knowledgable about the car. She informed me upfront of the services that would be performed and very personable. This was my first time having Amie knowledgable about the car. She informed me upfront of the services that would be performed and very personable. This was my first time having Amie as my service provider. The only hiccup was picking up my car, After checking in with Amie and being told my car would be to me soon. I waited quite a while and watched several people get their car before me. once the crowd was gone, I was the only person left, no one explained to me where my car was. I watched the team that brings the cars stand around and then another person who arrived after me get their car, No one approached me. Finally I went back to Amie. She took care of it. Prior to Amie, Marco was my service advisor. Both do a great job. More