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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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April 15, 2024

Galo was a pleasure to work with. Although the service took longer than expected due to international shipping, the team did a great job at communicating this with me and providing me More

by DAVID.POGOSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Great service! I really appreciated the complimentary Uber drop-off and pick-up service. The communication and staff were helpful and efficient. I also appreciated More

by NATASHA.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Very courteous and helpful staff. Upon arriving to service department staff was polite and expeditious. More

by dr_akhoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

This was my first time at Pacific BMW's service center and my experience was fantastic. Benjamin Aguirre walked me through everything, explained my options, and made me feel very comfortable. Having never More

by e.womack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Great service as is expected from Pacific BMW. That is why I keep coming back from the last 30 years More

by carlos323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

Extremely Helpful. I really appreciate the service and help taking care of my issue in a timely manner. More

by Beperez42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

The service was done as requested and on time. I would use Pacific BMW again, More

by Erikpattypepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarenga
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

Galo was excellent. I would like for him to be our service representative every time! Thank you Galo! More

by behadmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

I like this dealership because they know how to take care of my car. Always clean before they turn over you. Gallo is nice and give you the best service. More

by linasalvatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Pacific BMW employee Manny Rocks! Excellent customer service took care of my vehicle issues in a timely manner. More

by marissarose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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