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Pacific BMW
Glendale, CA
3,926 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,926 reviews
March 29, 2022
I had a number of issues with Pacific BMW. First, the dealership advertised the car’s specifications that it had a sunroof (based on the stock #). I came in to test drive it and it turns out i First, the dealership advertised the car’s specifications that it had a sunroof (based on the stock #). I came in to test drive it and it turns out it didn’t have the sunroof. Rafy wouldn’t lower the price to reflect this missing feature. Rafy said it was a just a mistake and if I didn’t want the car, that I could leave. Second, the car also had a chips on the bumper and Rafy said the car will be sold as is, and no price reduction would be given for those chips. Finally, Rafy said the dealership is too cheap to give us a free key chain for leasing the car. We did not get a key chain. (Keep in mind, I don’t care about the key chain. What I do care about is Rafy’s response and behavior.) These types of responses (above) are horrendous and BMW should be ashamed. I’m sure Rafy is a nice guy as he was nice at times, but in these examples, he was rude, demeaning, and unprofessional. I will not be coming back to Pacific BMW. I invite Pacific BMW to correct these wrongs. More
by arejwanoved
Verified Customer
March 29, 2022
Amie Gasabyan is wonderful to work with. She's professional, courteous and prompt. She also knows her stuff. She's professional, courteous and prompt. She also knows her stuff. More
by sojourner9
Employees Worked With
March 29, 2022
Manny was a delight to work with. I do think my brakes aren't fully serviced yet and I may need to reach back with the dealership but as far as customer support I think this dealershi I do think my brakes aren't fully serviced yet and I may need to reach back with the dealership but as far as customer support I think this dealership performs better than others that I have been to. More
by alex@Buitron.com
Employees Worked With
March 29, 2022
Very kind and professional employees helped answer all my questions, addressed all my concerned and returned my calls and texts promptly. questions, addressed all my concerned and returned my calls and texts promptly. More
by VAHE817
Employees Worked With
March 29, 2022
Quick, easy and convenient! ! Amie is the best service rep and she always does an incredible job. ! Amie is the best service rep and she always does an incredible job. More
by GREENHORNET13
Employees Worked With
March 29, 2022
Everyone was friendly and professional. I was given accurate information an my expectorations were met, I will return for my next service. I was given accurate information an my expectorations were met, I will return for my next service. More
by ekhorne
Employees Worked With
John Vasquez
