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Pacific BMW
Glendale, CA
3,926 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,926 reviews
April 08, 2022
Manny Cruz. ..PERIOD! From Day 1, he has been the professional service advisor I've been looking for. Many dealerships herd you like cattle and see you as a n ..PERIOD! From Day 1, he has been the professional service advisor I've been looking for. Many dealerships herd you like cattle and see you as a number in a long line of disgruntled drivers. Manny has made me feel special every visit and carries a cool and calm composure throughout the entire process. I don't know how he puts up with demanding customers like myself, but he does it with a smile. Ask for Manny Cruz if you expect exceptional service on your Bimmer. More
by WAVECRAVE88
Verified CustomerEmployees Worked With
April 08, 2022
Manny was an excellent service advisor. He explained what my warranty covers and what it doesn’t. Also quoted me fair prices! He explained what my warranty covers and what it doesn’t. Also quoted me fair prices! More
by FAHMED520
Employees Worked With
April 07, 2022
Easy pressure free experience. Gary was very helpful. The dealership was very clean & elegant. Definitely reduced inventory from past years, but still enough choices available. Thi Gary was very helpful. The dealership was very clean & elegant. Definitely reduced inventory from past years, but still enough choices available. This is my 4th BMW purchase from Pacific BMW. More
by ARMENAVEDIAN
Employees Worked With
April 07, 2022
Fast, prompt customer service with much friendly staff who made the service process easy and convenient who made the service process easy and convenient More
by SLEE2527
April 07, 2022
I had a quick and easy experience! My experience with Henry at Bmw of Pacific was beyond exceptional. I dropped off my car for a recall and had a few other issues and Henry said everyt My experience with Henry at Bmw of Pacific was beyond exceptional. I dropped off my car for a recall and had a few other issues and Henry said everything will be taken care of. They provided me with a loaner car and i was very happy with the service overall. More
by torossian.t
Employees Worked With
Henry Burmayan
April 07, 2022
Excellent customer service. Punctual, courteous and friendly. Definitely recommend Pacific BMW service department. Just remember to make an appointment, they're always b Punctual, courteous and friendly. Definitely recommend Pacific BMW service department. Just remember to make an appointment, they're always busy. More
by Lourdes Rivas
Employees Worked With
Gilbert Pogosyan
April 07, 2022
Overall a bad experience with the exception of the technician. I felt like I was punished at your dealership. technician. I felt like I was punished at your dealership. More
by jholguin1
Employees Worked With
April 06, 2022
Totally satisfied they got me in and out and took care of all my concerns all my concerns More
by GAGJAN818
Employees Worked With
