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Pacific BMW
Glendale, CA
3,923 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,923 reviews
Verified Customer
April 21, 2022
Third time in a row I had problems with this dealership. First time I waited for 90 mins because they forgot I was there. Next I asked for my wipers to be replaced abs they didn’t do it and said they forgo First time I waited for 90 mins because they forgot I was there. Next I asked for my wipers to be replaced abs they didn’t do it and said they forgot. To bring it back another day. The last time I asked them to change my oil and my rep said it was fine and didn’t need a change. 2 days later my oil light went on and it needs a change. So now I have to take another day from work to drop my car off and be inconvenienced theses guys used to be great but went down hill about a year ago. More
by DARRYL_OLIVIER
Employees Worked With
April 21, 2022
Poor Customer Service will not go back to Pacific BMW worst experience ever. Thanks for the worst experience. worst experience ever. Thanks for the worst experience. More
by LEWISFAMILYDAYCARE80
Employees Worked With
April 20, 2022
The worst customer service experience. My service advisor Gilbert phogosyan was absoulute worst. He prefered texting and did not update me on my repairs. I wanted to talk to him about my m My service advisor Gilbert phogosyan was absoulute worst. He prefered texting and did not update me on my repairs. I wanted to talk to him about my maintance and recall parts ETA and he was never avaialable. I dont recommend taking your BMW to Pacific Bmw. I rather go to Monrovia BMW. Worst part is the service manager Edwin did not return my call. More
by andysub123
Employees Worked With
Gilbert Pogosyan
April 16, 2022
Service was generally good. My only problem was a part that they ordered. It seems BMW sent BMW the wrong part, and I waited over 3 weeks and I am still waiting for that part. V My only problem was a part that they ordered. It seems BMW sent BMW the wrong part, and I waited over 3 weeks and I am still waiting for that part. Very frustrating…..BMW Pacific said they would call me when correct part arrived. Its been over 2 week and they still havent called me. I dont know, maybe I should have gone to another BMW dealer More
by THEMANOFSTEEL
Employees Worked With
Other Employees :
John Vasquez, Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
April 16, 2022
I love working with pacific bmw. They always go out of their way to help me with my car needs. They always go out of their way to help me with my car needs. More
by OFWILDANIMALS
Employees Worked With
April 16, 2022
I have always had a good experience with you until this time when after my car getting serviced. When I came home with my car and parked it in the garage, a couple of days later I noticed something wet by time when after my car getting serviced. When I came home with my car and parked it in the garage, a couple of days later I noticed something wet by the rear tires, and i realized it was oil. I checked under the car and discovered it was coming from the oil drain cap, so I called the guy who had helped me with the service, and he told to bring the car back in, I did a couple of days later and paid $238 for the towing, and after I sent the car in, I never heard anything from them the car ended up staying overnight and still nothing, so I called the dealership the next day asking if my car was ready, finally later on the day the guy texted me back to let me know that the car was ready. when I got there, I had to wait for them to bring my car and the guy he never apologized for the mistake they had made in the first place when they didn't screw the drain oil cap right. He told me that he was going to check if I could get the money that I paid for the towing service, but I have not heard anything from him yet, I also had to cleaned all of the oil from my garage floor, and until this point I have not been able to clean the greasy stains from the floor. It would have been nice to at least hear an apology to admit when they have done something wrong, but I got nothing. I really hope I get my towing service money back. Anher Flores More
by floresanher
Employees Worked With
April 14, 2022
Excellent, fantastic, great, awesome, friendly, helpful, quality, customer service, fast, efficient, communication, wonderful, cheerful, exciting. quality, customer service, fast, efficient, communication, wonderful, cheerful, exciting. More
by ARNO_SHAHNAZARIAN
Employees Worked With
Other Employees :
Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
