Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,923 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,923 reviews
May 02, 2022
Nelli has such a positive energy about her. She was so easy to work with. She went out of her way to get me the best deal on my car. She was very thoughtful, thorough and extremely professional She was so easy to work with. She went out of her way to get me the best deal on my car. She was very thoughtful, thorough and extremely professional. She will be my go-to Client Advisor for any future purchases I make with Pacific BMW. More
by Caeze
Employees Worked With
April 27, 2022
Work wasn’t completed as agreed. No accountability or effort to rectify the issue. Yet, there was great effort to propose thousands of dollars in repairs. If it wasn’t the only BMW No accountability or effort to rectify the issue. Yet, there was great effort to propose thousands of dollars in repairs. If it wasn’t the only BMW service in my area I’d never go back. When I need to buy a new car I won’t be going here either. More
by skap
Verified CustomerEmployees Worked With
April 27, 2022
We walked into the dealership and Nelli Baghdasaryan provided extremely excellent customer service. My kids in love with their car. Will definitely refer Nelli to every one in need of the vehicle. Nel provided extremely excellent customer service. My kids in love with their car. Will definitely refer Nelli to every one in need of the vehicle. Nelli is the Best sales agent I had worked with. More
by emushik_m
April 26, 2022
Excellent service from start to finish. Thank you for your diligence and professionalism. Your hard work I'd appreciated. Thank you for your diligence and professionalism. Your hard work I'd appreciated. More
by mavianchris
Employees Worked With
April 26, 2022
Pacific BMW dealership is by far the best one. Best customer service, knowledgeable staff, courteous and friendly. Best customer service, knowledgeable staff, courteous and friendly. More
by SABIK28@HOTMAIL.COM
Employees Worked With
April 26, 2022
Always done in a professional and personable manner. My car is taken care of expertly. My car is taken care of expertly. More
by PARKERP391
Employees Worked With
April 24, 2022
Dropped the car off for oil consumption issues on 02/01/2022 ( which it shouldn't be low on brand new car with 5000 miles on odometer, 4 quarts at 5000?? miles, which 2 of those 2 quarts I put it in 02/01/2022 ( which it shouldn't be low on brand new car with 5000 miles on odometer, 4 quarts at 5000?? miles, which 2 of those 2 quarts I put it in ) ,it was inspected by service , service changed the oil .was told to bring it back after 1000 miles for re inspection, was told re inspection after 1000 miles wouldn't take long, I can wait for the car. .After 1000 miles of driving , made an appointment to get the oil level re inspected by service department , and mentioned it to the girl ,that was making the appointment that I will be waiting for the car while revisiting. Service kept the car for 2 days (with out issuing an loaner) called service the next day 02/02/22 for status on the car was told by service writer it will be ready the following day 02 03 22 around 12 noon.he will call me when its ready , called again following day at 12 noon to get an status ,"was told it should be ready by 6.00 PM. When asked service writer if any thing was discovered during the re visit , was told valve cover gasket was leaking. My question to service department or the tech that worked on the car is .... If a valve cover was leaking that bad, that made the oil level go down to minimum level , where information center in the car warns that your oil level is down to min level, shouldn't your technician discover the leaky valve cover the first time?, when he was inspecting the car when it was inspected on 02/02/22 ???? That's why I rate them 3 stars. More
by eddie2193
Employees Worked With
John Vazquez.
April 22, 2022
Their follow up is terrible. They installed a faulty windshield wiper which scratched my windshield. They should have simply replaced the wiper and my windshield. Instead, they They installed a faulty windshield wiper which scratched my windshield. They should have simply replaced the wiper and my windshield. Instead, they said they would look into it and get back to me. It’s been several weeks now and I haven’t heard from them even though I’ve called them at least six times. Next time, I’ll buy a Lexus. Their service is much better. Even the BMW guy said so. More
by fredpaccone
Employees Worked With
Vanessa and Edger
