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Pacific BMW
Glendale, CA
3,923 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,923 reviews
April 10, 2023
Very poor communication. Was not able to speak with the technician working on the car. It cost me $250 to learn that Pacific BMW thinks I’m an ATM. My search for a good EV te Was not able to speak with the technician working on the car. It cost me $250 to learn that Pacific BMW thinks I’m an ATM. My search for a good EV tech continues. I did learn that this will be the last BMW I will ever own. I now need to find a good used EV that I can buy for my daughter. No way I will give her this i3 since it still won’t fast charge. It still has the same issue as when I took it in. Waste of time and money taking it to Pacific BMW. More
by jim@nila.tv
Verified Customer
April 10, 2023
Waited six hours for two tires to be replaced and an update to software. I was told it would only be a three hour job. update to software. I was told it would only be a three hour job. More
by roberthulsman
Employees Worked With
April 10, 2023
I have a been a loyal customer, we have several BMW in the household and service at Pacific BMW is just weak, they forget to follow up with customer concerns for repairs, they changed wipers without aski the household and service at Pacific BMW is just weak, they forget to follow up with customer concerns for repairs, they changed wipers without asking the customer. Had an appointment and still waited a long time to be taken care of. More
by james@tmjinsurance.com
Employees Worked With
Other Employees :
Gilbert Pogosyan, Henry Burmayan
March 29, 2023
I bought a 540I, My battery failed, but they told me that the battery is no longer covered by the warranty, They won't help me change the battery, I went to other BMW dealers and they help me to repla that the battery is no longer covered by the warranty, They won't help me change the battery, I went to other BMW dealers and they help me to replace, Pacific BMW has terrible service! More
by J C
Employees Worked With
March 22, 2023
This store sold me a BMW 330 Lemon car that I have had five repairs here and couldn't get it right! The car's brake sensor has a huge problem! five repairs here and couldn't get it right! The car's brake sensor has a huge problem! More
by Division
Employees Worked With
March 17, 2023
I bought a used car, The driver's door is missing a projector light, not damaged, But there's a hole in the door where the light is, There are 2 small holes in the windshield, The most exaggerated projector light, not damaged, But there's a hole in the door where the light is, There are 2 small holes in the windshield, The most exaggerated is! The two tires in front of me are different brands! I trust them so much that I didn't double check the vehicle, Because they are a BMW factory direct store, They're not a little used car shop down the road, But the quality of their car is like a $10000 car! And the car I bought was a $108,000 BMW M8! My experience with this BMW dealership was absolutely terrible! I will never buy any BMW car in the future! More
by J C
Employees Worked With
Ara Mikailian
March 15, 2023
This dealership where I had my vehicle serviced gave a horrible customer service. The dealership, has a very cold, carless, and a callus attitude towards their customers, and their work. Poorly trained horrible customer service. The dealership, has a very cold, carless, and a callus attitude towards their customers, and their work. Poorly trained staff and technicians. Horrible experience. They gave my car back with a flat tire, and they were the cause. They refused to take responsibility, and accountability for their actions. No one in the dealership owns their work, or responsibility. The dealership has no integrity. And as far as the vehicle is concerned, it has issues that should be construed as a recall. More
by Aram Y.
Employees Worked With
HAYBERT DARTIAN
March 02, 2023
his dealer has a customer service of FIAT. Every interaction with them was confusing and imprecise Additionally, Our winshield wiper got dry during the first year of warranty and they sa Every interaction with them was confusing and imprecise Additionally, Our winshield wiper got dry during the first year of warranty and they said that it was wear and tear. I have a MB 15 years old. Never changed itw wipers and still work perfectly They also have a limited quantity of loaners More
by Fernando
Employees Worked With
do not know the name
