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Pacific BMW
Glendale, CA
3,923 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,923 reviews
June 15, 2023
Awful service department. They took 2 and half hours for a simple oil change and vehicle check, I was waiting at the dealership; they knew this. Yet I was never notified my ca They took 2 and half hours for a simple oil change and vehicle check, I was waiting at the dealership; they knew this. Yet I was never notified my car was ready (if it was even ready earlier). No text my car was ready. Advisor was nowhere to be found when I inquired about the status of my vehicle. Likewise, settings were changed on my car for reasons I still have no clue as to why. When I first arrived at 8am they were already backed up and disorganized. Took at least 20 minutes until service advisor appeared and checked me in. Just an all around clown show at Pacific BWM’s service department. More
by sglick310
Verified CustomerEmployees Worked With
June 14, 2023
The team was great, even getting us in at the end of the day while we were waiting on my husbands new car. Amie was amazing- truly cares about her customers, even looking up a close retailer to assist us wh day while we were waiting on my husbands new car. Amie was amazing- truly cares about her customers, even looking up a close retailer to assist us while we were in town. More
by TLMACPHERSON31
Employees Worked With
June 13, 2023
Manny was very professional and accommodating during the service process. I had a good experience with my service visit. service process. I had a good experience with my service visit. More
by shant0
Employees Worked With
June 13, 2023
Amy was my service advisor and provided excellent service! I will be coming back for all my future car maintenance/repairs! Thank you Amy! service! I will be coming back for all my future car maintenance/repairs! Thank you Amy! More
by avelar.erika
Employees Worked With
June 12, 2023
Amy from service department is very professional and knowledgeable. She is a pleasure to work with. knowledgeable. She is a pleasure to work with. More
by siraklaw
Employees Worked With
June 12, 2023
Amy the service wrier is excellent and everowas polite and helpful. I recommend the dealership and helpful. I recommend the dealership More
by HARLAN0
Employees Worked With
June 10, 2023
The best advisor! The best team! Done on time and as promised! I love the efficiency The best team! Done on time and as promised! I love the efficiency More
by toothdoctor67
Employees Worked With
June 10, 2023
Manny Cruz provides excellent service. Manny Cruz provides excellent service. Manny Cruz provides excellent service Manny Cruz provides excellent service. Manny Cruz provides excellent service More
by staceymarie68
Employees Worked With
