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Pacific BMW
Glendale, CA
3,920 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,920 reviews
July 07, 2023
Manuel Cruz was super helpful and friendly! This is the second time he’s helped me with my car service. He provided great customer service ! This is the second time he’s helped me with my car service. He provided great customer service ! More
by melanieminas
Verified CustomerEmployees Worked With
July 06, 2023
All the staff members that assisted my transaction were helpful, honest, & and efficient. I truly appreciate their efforts! helpful, honest, & and efficient. I truly appreciate their efforts! More
by JESSICAABURTO
Employees Worked With
Other Employees :
Henry Burmayan
July 05, 2023
Rafy and Ray are very easy to deal with. . no fuss and excellent service. We got our freebies too. Five Star ⭐️!! . no fuss and excellent service. We got our freebies too. Five Star ⭐️!! More
by scanicosa
July 03, 2023
Vanessa was great. Took care of me same day. Loved the video texted to me from the technician. Impressive service department. I'm not a local, but the locals are lucky Took care of me same day. Loved the video texted to me from the technician. Impressive service department. I'm not a local, but the locals are lucky to have Pacific BMW service from what I can tell. More
by MJOHNSON60
Employees Worked With
Vanessa, Service, my only part of contact. Great attitude.
July 01, 2023
John was great and informative. He kept me up to date on all information. Never was I concerned. He kept me up to date on all information. Never was I concerned. More
by preciadoh
July 01, 2023
The whole service experience was totally disappointing, frustrating, inattentive, unsatisfactory, and haphazard. ONLY Mauricio was willing to listen and tried to resolve problems. He was the ONLY employe frustrating, inattentive, unsatisfactory, and haphazard. ONLY Mauricio was willing to listen and tried to resolve problems. He was the ONLY employee who actually was helpful. The service advisor who took in my vehicle ( not listed in your roster above) disappeared, never to be heard from again. Others I spoke with could care less, until I chanced upon Mauricio who actually helped and tried to find out information. He should be rewarded for having the unique philosophy of helping the customer. More
by mic.hansen
Employees Worked With
Mauricio was excellent and the ONLY employee who responded and helpful. All others were completely indifferent, unhelpful, and rude.
