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Pacific BMW
Glendale, CA
3,919 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,919 reviews
July 17, 2023
Since Gilbert left, Manuel is now my new service advisor. Manuel is Professional and courteous. Appreciated his effort to get things done on my vehicle same day. Manuel is Professional and courteous. Appreciated his effort to get things done on my vehicle same day. More
by ACHONGSHIN
Verified CustomerEmployees Worked With
July 16, 2023
Worked with Arthur on an out-of-state purchase through cars.com. Experience was nearly perfect. Great communication, no b.s. added charges, car was as advertised. Lucy and Marissa in finance made t cars.com. Experience was nearly perfect. Great communication, no b.s. added charges, car was as advertised. Lucy and Marissa in finance made things easy and helped facilitate the transfer of paperwork to my local DMV. Overnighted everything with tracking, returned my calls in a timely manner, etc. Thanks Pacific BMW for making it easy, appreciate all of you. More
by RAE
July 14, 2023
Professional, Friendly, ready on time. This service department is big selling point why I trade with BMW This service department is big selling point why I trade with BMW More
by GARY99
Employees Worked With
July 13, 2023
Overall GREAT service by Nelli who sold us the car. Great service by John at the service center. However, my car has been parked at the service center longer than it has been parked at my house. Per la Great service by John at the service center. However, my car has been parked at the service center longer than it has been parked at my house. Per last inspection, part needs to be ordered (which is back order) and it will take several weeks for the part to arrive. I was told that it may take weeks or months. I have to pay my payment and unknown how long my car will be at the service center. BMW needs to order my same exact package or fix my car ASAP. Not my problem, you guys sold me a car with issues. More
by aesackanian
July 12, 2023
Excellent and timely service. Marco is outstanding. I am completely satisfied with my experience. Thank you! Marco is outstanding. I am completely satisfied with my experience. Thank you! More
by john.kronstadt
Employees Worked With
July 12, 2023
Very professional, fast and efficient. Csr was knowledgeable, loaner vehicle was available. Overall I was very satisfied. Csr was knowledgeable, loaner vehicle was available. Overall I was very satisfied. More
by CMDARA
Employees Worked With
July 11, 2023
Did the required job, but customer service was terrible and very slow. Car left with trouble on the sunroof and the follow-up quality is very poor. and very slow. Car left with trouble on the sunroof and the follow-up quality is very poor. More
by bkim20
Employees Worked With
