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Pacific BMW
Glendale, CA
3,919 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,919 reviews
July 22, 2023
Understandable and helpful specialist. Gave me correct and useful information about my car service need. Gave me correct and useful information about my car service need. More
by shujianliang
Verified CustomerEmployees Worked With
July 21, 2023
DO NOT BUY FROM HERE! Sales team has zero integrity and doesn’t care about the customer AT ALL. Horrible experience. I bought a used car from them. I noticed they only rep Sales team has zero integrity and doesn’t care about the customer AT ALL. Horrible experience. I bought a used car from them. I noticed they only replaced the rear brake pads during the inspection. Asked them point blank when negotiating why they didn’t change all four and they said “the front didn’t need it.” One month later, I receive a notification on the BMW app that I need to replace the front ones. The sales team refused to do anything about it. Not even comp the labor. “You bought a used car” was their answer. They wanted to charge me $500 to replace them. Quotes from numerous other mechanics were $250 or less!! Worst customer service. They’ll just take your money. I plan to buy multiple other cars in the coming months for my business, but would NEVER consider buying another one from here. Recommend going to any other dealership except this one. More
by kylemchalmers
Employees Worked With
July 20, 2023
Always a great service along with knowledgeable staff. Ive been a costumer for a long time and highly recommend them. Ive been a costumer for a long time and highly recommend them. More
by T8825410
July 20, 2023
Check in was fast and easy. The service tech was in good communication with me and made it clear how the day would go and I was notified when the work would be completed. Pickup The service tech was in good communication with me and made it clear how the day would go and I was notified when the work would be completed. Pickup was also fast and easy. More
by KEITH58
Employees Worked With
July 18, 2023
They are fast, accurate with time , gives update on the car, just have to improve on cleaning car after the service. But good all in all car, just have to improve on cleaning car after the service. But good all in all More
by regvillanueva
Employees Worked With
July 17, 2023
Excellent customer service. Vehicle serviced within the promised time. Will recommend BMW service to others. Thank you. Vehicle serviced within the promised time. Will recommend BMW service to others. Thank you. More
by asarkisian
Employees Worked With
July 17, 2023
Amie Gasabyan has been my service advisor for many years & she amazes me with her knowledge and helpfulness every single time. Not only I have & will be returning to Pacific BMW for my service needs, I will & she amazes me with her knowledge and helpfulness every single time. Not only I have & will be returning to Pacific BMW for my service needs, I will also recommend it to my friends. More
by LACEUSA
Employees Worked With
