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Pacific BMW
Glendale, CA
3,960 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,960 reviews
December 12, 2018
Ask for Lori I tried negotiating with several dealership and sales reps. All the same... annoying! I found exactly what I was looking for at Pacific BMW in Glend I tried negotiating with several dealership and sales reps. All the same... annoying! I found exactly what I was looking for at Pacific BMW in Glendale. I was helped by Lori and she made it happen. It did take time only because I am a thinker. Lori got it and patiently worked with me. Don’t walk in...call to schedule time with Lori More
by av924
Verified CustomerEmployees Worked With
Lori Kizirian
December 12, 2018
BMW Maintenance /Service They offered excellent service by providing me a loaner while my car is on service. They also provided updates on the status of service and when my c They offered excellent service by providing me a loaner while my car is on service. They also provided updates on the status of service and when my car will be done and be ready for pick-up. The dealership particularly the service department have a good system in place, thus making it easy for customers to drop-off and pick-up their cars when it's already ready. More
by myrna.morton
Employees Worked With
Marco Fausto
December 12, 2018
Gilbert rules My advisor Gilbert pogosyan along with the tech guys at Pacific BMW JUST KEEP GETTING BETTER, MY 6 YR OLD BEAMER RUNS LIKE A TOP, I do a ton of trav My advisor Gilbert pogosyan along with the tech guys at Pacific BMW JUST KEEP GETTING BETTER, MY 6 YR OLD BEAMER RUNS LIKE A TOP, I do a ton of travel but the car never lets me down. All questions are answered, problems fixed.+ Gilbert always alerts me to potential issues like tire life etc....Carwash a great touch. HD. More
by hdekmejian
Employees Worked With
Gilbert Pogosyan
December 12, 2018
Checkup Gold Easily made appointment for routine service check-up on my new car. Service writer was both efficient and friendly. Loaner car was great - May con Easily made appointment for routine service check-up on my new car. Service writer was both efficient and friendly. Loaner car was great - May consider replacing our Porsche Macan with new X3 or X5. More
by Fredek
Employees Worked With
Annemarie?
December 12, 2018
the best experience buying a car ever! This review could be detailed in a few words... the best experience purchasing a car ever! Ive had many cars in my life..this is the best! Thank you This review could be detailed in a few words... the best experience purchasing a car ever! Ive had many cars in my life..this is the best! Thank you More
by orianwilliams
Employees Worked With
Other Employees :
Ronald Rodillas and his exceptional assistant Arthur
December 12, 2018
Greg Poland is the best! Greg Poland at Pacific BMW is one of the best car sales people I've ever worked with! No hassle, straight to the point, honest and just all-around aw Greg Poland at Pacific BMW is one of the best car sales people I've ever worked with! No hassle, straight to the point, honest and just all-around awesome! I've used him consistently leasing new cars every 3 years since I found him back in 2003...don't go anywhere else! More
by Keltraine
Employees Worked With
Greg Poland
December 12, 2018
Great service. Manny was very responsive and helpful with servicing my car and helping me find a loaner as well. He followed up very quickly well whenever I needed a Manny was very responsive and helpful with servicing my car and helping me find a loaner as well. He followed up very quickly well whenever I needed answers to questions I had. More
by ADK
Employees Worked With
Manny
December 12, 2018
Unpleasant My time was wasted, employees were not flexible in their think or service. Complete robotic and beuricratic engagement. Was called in for a recall and My time was wasted, employees were not flexible in their think or service. Complete robotic and beuricratic engagement. Was called in for a recall and then told I did not qualify. More
by TWAXMAN
Employees Worked With
Service for recall
December 12, 2018
Very professional He very professional quick in and out what ever he quoted me on the phone was same when I got to dealership and he follow up after He very professional quick in and out what ever he quoted me on the phone was same when I got to dealership and he follow up after More
by omid2002
Employees Worked With
Ron Rodillaa
October 15, 2018
Un professional customer service I bought car form this dealership a year ago. When they selling you car they are very nice to but as soon as you a problem instead of helping you to r I bought car form this dealership a year ago. When they selling you car they are very nice to but as soon as you a problem instead of helping you to resolve your car issue they referre you BMW head quarters. Few times took the car for not meeting mfr specifications, they did not do any thing about it. At last I thought I still will try them one more time. I called for specific model and year, the call was transferred and set an appointment when I got there they even did not have that particular car and model in their lot. Just wasted my time for nothing. More
by 040848aa
Employees Worked With
Javier, James, and Rafy
