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Pacific BMW
Glendale, CA
3,890 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,891 reviews
March 29, 2010
I live in the South Bay area and I drive to Pacific BMW for sales and service needs. I has been with this dealer since the mid 80's and have purchased all my BMWs from them. Whether in service or sales, for sales and service needs. I has been with this dealer since the mid 80's and have purchased all my BMWs from them. Whether in service or sales, I am treated with respect and honesty, which I value most, especially these days. I highly recommend this dealer. More
by V_Manta
Employees Worked With
Terry Wallace
March 27, 2010
I had a really good experience with this dealership. They were very helpful answering all my questions. I never felt pressured to buy a car or to make a decision right away. I felt really at ease and now I'm were very helpful answering all my questions. I never felt pressured to buy a car or to make a decision right away. I felt really at ease and now I'm totally happy with my new BMW! I'll definitely be back for my next car. More
by joR758
Employees Worked With
chris choe
March 20, 2010
I had a very positive experience at pacific bmw when I decided to buy my first bmw. The salesperson was extremely upfront and honest regarding my questions and concerns. Even when my car needed to be se decided to buy my first bmw. The salesperson was extremely upfront and honest regarding my questions and concerns. Even when my car needed to be serviced, the entire process was very smooth and I received a loaner car without any hassle. I look forward to my next car purchase at this dealership. More
by ch_jpm
Employees Worked With
Sam Talmoud
March 19, 2010
great service. got a loaner without an appointment in one day. i thought their pricing is okay and not too bad and got a free car wash too. All bmw service depts are pretty expensive to start with. I als day. i thought their pricing is okay and not too bad and got a free car wash too. All bmw service depts are pretty expensive to start with. I also test drove 5 different cars and love the new building but parking is tough to find around brand blvd. area. More
by lomike
Employees Worked With
dom
February 04, 2009
These people will cheat you - don't take your car to this dealership. Warranty work they said was done - was not done. After taking my car to the dealership for regular maintenance and warranty work, new pr dealership. Warranty work they said was done - was not done. After taking my car to the dealership for regular maintenance and warranty work, new problems -5 months later made me take it to another dealership. The work that Pacific BMW certified was done, was never done (replace cracked boot casings, replace brakes, rotors). I took my car to another dealer 5 months later and found out that they never did the work they said they did (and probaly charged BMW for). More
by robbcat
Employees Worked With
Russell Wang
January 28, 2009
This dealership is a straight-up CRIMINAL operation. DO NOT go to them. Go to Beverly Hills, they're the best, even though it's three times the distance from me. Pacific BMW is notorious for being dishon NOT go to them. Go to Beverly Hills, they're the best, even though it's three times the distance from me. Pacific BMW is notorious for being dishonest, lying and cheating you EVEN IF you have a warranty. More
by chambersdesigns
Employees Worked With
Various employees
January 19, 2008
blew a water line and had it towed to the dealer - they tried to tell me numerous items were reqired to make the repairs and I new thay were not necessary (I have worked on cars for many years). It felt li tried to tell me numerous items were reqired to make the repairs and I new thay were not necessary (I have worked on cars for many years). It felt like the sale person was working on commissions, so the more they sold me the more they made. Called the manager and their assistant returned the call. I could not speak to the manager and the assistant defended the employees and tried to make me be at fault. More
by rgentilucci
Employees Worked With
3
January 14, 2006
I ordered an fairly loaded E90 330i in late Sep 05 via the internet dept. The 1k above invoice quote seemed reasonable for SoCal (and 1k under CarsDirect at the time.) I changed my mind during the wait to the internet dept. The 1k above invoice quote seemed reasonable for SoCal (and 1k under CarsDirect at the time.) I changed my mind during the wait to add PP and changed the color twice, which they handled with no hassles (their numbers matched mine.) At delivery in early December, my CA (Greg) called to let me know he would be unable to be there due to medical leave and that another CA (Hanry) would handle delivery/orientation. Delivery went smoothly and Hanry's vehicle orientation was helpful. In the F&I office, they did not try to sell me any extras like 'protection packages' or extended warranties, saying "we don't believe in that stuff." The general sales manager added floor mats just before delivery when I asked for them. Received a key chain, tire pressure gauge, and full tank of gas. Overall, the internet buying experience at this dealership was hassle-free and no-nonsense. I haven't had any dealings with their service department so I can't comment on that. More
by sfbmw
Employees Worked With
Greg Poland, Hanry Mirzakhan
