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Pacific BMW
Glendale, CA
3,911 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,911 reviews
January 07, 2019
worst dealership I've ever been to My service advisor Amie was extremely rude and disrespectful to me when brought my car in for service. Was absolutely no help to me and seemed like sh My service advisor Amie was extremely rude and disrespectful to me when brought my car in for service. Was absolutely no help to me and seemed like she was trying her best not to help me. Definitely wont be bringing back my car to this subpar dealership. More
by ARMAN
Verified CustomerEmployees Worked With
Amie Gasabyan
January 07, 2019
Service Advisor Last time my car was seriveced at BMW Irvine center . Because of the maintenance team negligence and forgetfulness I was left without tire lock Last time my car was seriveced at BMW Irvine center . Because of the maintenance team negligence and forgetfulness I was left without tire lock. Came to Glendale location and thanks to my service advisor in this location , Narek , who went above and beyond to provide timely , professional service the tires got unlocked and easied down my frustration from the previous service / team location . More
by SHEPARD_LUCY
Employees Worked With
Narek
January 07, 2019
Good service I called early to schedule an appointment for the same day and customer service put down for the same day. I drove my car to pacific BMW for oil chang I called early to schedule an appointment for the same day and customer service put down for the same day. I drove my car to pacific BMW for oil change and they were able to service my car in the time frame they specified. Thanks to Albert Hong in the service department who took care of my car and excellent customer service. More
by jackdagher007
Employees Worked With
Albert Hong
January 07, 2019
Service center The service center was great and relatively quick. I was upset that I was not offered a loaner right away and had to almost convince the staff to give The service center was great and relatively quick. I was upset that I was not offered a loaner right away and had to almost convince the staff to give me one. Apparently they had no loaners left but magically a loaner came right when I was about to leave and it so happened to be the same model as mine. More
by s.susanhar
Employees Worked With
Amie Gasabyan
January 07, 2019
Maintenance They did a great job by the maintenance of my car. My car had an issue they ordered the necessary part and installed it for free. They gave me a loane They did a great job by the maintenance of my car. My car had an issue they ordered the necessary part and installed it for free. They gave me a loaner for the entire time. Thank you Pacific BMW More
by adoadik
Employees Worked With
Narek Petrosian
January 07, 2019
Impeccable Service The key to returning business is amazing service and amazing staff and consistency, which Pacific Bmw. Continues to demonstrate over and over again. T The key to returning business is amazing service and amazing staff and consistency, which Pacific Bmw. Continues to demonstrate over and over again. Thank you More
by LYEGIAZARYAN
Employees Worked With
Henry Burmayan and Edgar oganesyan
January 07, 2019
Awesome courteous service Always greeted by a smiling face. Marco has always provided me great detail and reassurance even when my description of the issue is a little cloudy. Always greeted by a smiling face. Marco has always provided me great detail and reassurance even when my description of the issue is a little cloudy. Speedy service and never having to return it for same issue makes the experience with Pacific BMW all the more better. More
by CecilyG
Employees Worked With
Marco Fausto
January 07, 2019
Broke down and dirty Simple repair left me stranded, mechanic left a huge mess in the engine bay from the faulty repair. Complained to service rep and received no reply. W Simple repair left me stranded, mechanic left a huge mess in the engine bay from the faulty repair. Complained to service rep and received no reply. Will never buy from or go to pacific again. No company manager would ever follow up to address this issue. More
by LEMONCHICKEN
Employees Worked With
Henry, Salvatore Rubino, Alondra Carbajal, Ana Martinez, Adrian Villanueva, Emily Kalemdzhyan
January 05, 2019
Excellent service Fast and great service. Narek was my service guy and he went above and beyond to make it faster as there was a long wait that day. Fast and great service. Narek was my service guy and he went above and beyond to make it faster as there was a long wait that day. More
by alina_hov
Employees Worked With
Salvatore Rubino
January 04, 2019
My Last Visist 2018 Recall The Service Department at Pacific is Great always has been as long as I have been going. The Issue and the remaining issue is still the (The Repair Te The Service Department at Pacific is Great always has been as long as I have been going. The Issue and the remaining issue is still the (The Repair Techs) and at time the very poor service. I when in for a recall service and when the work was done (as stated by the the techs) the work was not checked because the unit did not work as it did when I brought it in. I had to turn around and bring it back and wait around 1 hour for them to fix what every they did not fix the first and did (not test their repair) when they (the techs) where done. (Pacific needs to have better overview and one on one talks with all the techs and not just working on car to get a pay check yes I know the more cars you do the more money they (techs) make. More
by BIGWEN1
Employees Worked With
None
