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Pacific BMW
Glendale, CA
3,926 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,926 reviews
January 14, 2019
Great service Henry sets up the loaner before I brought in the car for service; The vehicle is clean & ready 30 minutes after I text ahead the time when it's ready Henry sets up the loaner before I brought in the car for service; The vehicle is clean & ready 30 minutes after I text ahead the time when it's ready to pick up. Great & efficient service! More
by gloriasliao
Verified CustomerEmployees Worked With
Henry Burmayan
January 14, 2019
Great service! I have had my car serviced at Pacific BMW for many years and they have consistently delivered great service, value and workmanship. An excellent deale I have had my car serviced at Pacific BMW for many years and they have consistently delivered great service, value and workmanship. An excellent dealer in my books! More
by WED_II
Employees Worked With
Manny Cruz
January 13, 2019
Awesome Customer service Awesome! Gave me the best deal for my 540i. Keep up the good work! First time here but will buy here all the time. Thank you Ron Rodillas! Awesome! Gave me the best deal for my 540i. Keep up the good work! First time here but will buy here all the time. Thank you Ron Rodillas! More
by americangeriatric
January 12, 2019
Careless and Indifferent Long Wait to Drop off the car. Wrong work order. Complete confusion when picking up the car. Long wait to pick up the car, standing outside, not in Long Wait to Drop off the car. Wrong work order. Complete confusion when picking up the car. Long wait to pick up the car, standing outside, not in the waiting room, as it is more convenient for them to process customers. Car was not washed. Problem not fixed. Had to reprogram all my devices due to wrong process by them. Second visit for the same issue! Had to reach out to service manager with follow-up calls to locate him, they could not reproduce to problem, so nothing was fixed. No thought given as to why would I bring in the car if there was no issue, and customer being right does not come into the picture. My "service adviser" did not meet with me when picking up the car. I was differed to a trainee... Overall my car was kept for 6 days, with two service visits, and no resolution. My problem still exists. This is my first BMW, and I thought I would become a loyal bran follower. But after this, I will be back to considering other brands when my list ends in 6 months. More
by The Engineer
Employees Worked With
Manny Cruz, Edgar the Service Manager
January 11, 2019
Great service! Pacific BMW is not where we bought our car and we so wish we had. Since going to them for service, we have only had incredible experience from the mom Pacific BMW is not where we bought our car and we so wish we had. Since going to them for service, we have only had incredible experience from the moment we drive our car in. They are prompt, communicative, and reliable. They offer uber to get you back to work or to the dealership should you need it and they wash your car. Overall a great dealership and service center. More
by DIJA2027
Employees Worked With
Ana Martinez
January 11, 2019
The best Dealership in Los Angeles county When u visit Bmw glendale look for Ed.. He is the best , and he help he quick and fast . I have a very nice and efficient car right now Thank u BMW gl When u visit Bmw glendale look for Ed.. He is the best , and he help he quick and fast . I have a very nice and efficient car right now Thank u BMW glendale and Ed my extra ordinary sales person More
by gerard
Employees Worked With
ed, emil
January 11, 2019
Have been recommending for years. Highly recommending my service advisor to other customers of Pacific BMW. He is an amazing guy and professional man. Wish him alll the best. I will vo Highly recommending my service advisor to other customers of Pacific BMW. He is an amazing guy and professional man. Wish him alll the best. I will vote for Narek for him to be the chef of service department. More
by karen.boksian
Employees Worked With
Narek Petrosian
January 11, 2019
Amazing! Came here because of an engine issue. Mr. Manny Cruz helped me out with the car, and he was amazing. From beginning to the end, he was very thorough a Came here because of an engine issue. Mr. Manny Cruz helped me out with the car, and he was amazing. From beginning to the end, he was very thorough and trasparent about the repair process and found a warranty for me that saved me over a grand of repair cost. He was respectful and explained every question I had regarding the vehicle. Other staff members were also very helpful and kind. Highly recommend this branch and definitely look for Manny when you come here. More
by kykim360
Employees Worked With
Manny Cruz
January 10, 2019
Great customer service by Gilbert Pogosyan I had a great experience with Gilbert, he was very respectful and courteous. His customer service skills art top of the line. Thank you Gilbert for th I had a great experience with Gilbert, he was very respectful and courteous. His customer service skills art top of the line. Thank you Gilbert for the great experience as it should be More
by leijaime
Employees Worked With
Gilbert Pogosyan
January 10, 2019
Excellent service Pacific BMW dealership has always met and exceeded my expectations. Always efficient and professional. Service advisors are always courteous and commu Pacific BMW dealership has always met and exceeded my expectations. Always efficient and professional. Service advisors are always courteous and communicate clearly about the needed services. More
by SABIK28@HOTMAIL.COM
Employees Worked With
Albert Hong, Manny Cruz
