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Pacific BMW
Glendale, CA
3,926 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,926 reviews
January 16, 2019
Great service and people!! Everything went well, extremely happy with everything and everyone at BMW. I will definitely come back again. Have a wonderful happy new year. God is Everything went well, extremely happy with everything and everyone at BMW. I will definitely come back again. Have a wonderful happy new year. God is great! More
by ROLANDCOWBOY
Verified CustomerEmployees Worked With
Albert Hong
January 16, 2019
Dishonest salesperson I exchanged a lease on a 2015 i8 for a 2109 m6 with 1 payment remaining- and I was told the last payment would be taken care of. When I found out it w I exchanged a lease on a 2015 i8 for a 2109 m6 with 1 payment remaining- and I was told the last payment would be taken care of. When I found out it wasn't- the salesman Ron- said that the deal was complete and I had failed to remind him. Wow. After leasing 11 bmw's in 21 years- I thought I'd be treated with a little honesty. I guess not. Not at this dealership, and especially not with Ron in sales. More
by aksalwan
Employees Worked With
Ron
January 16, 2019
5 star rating for Steven I rated 5 stars because of Steven. only person I had contact with and only person id go back to. “I’m here to help people buy their cars, not se I rated 5 stars because of Steven. only person I had contact with and only person id go back to. “I’m here to help people buy their cars, not sell them a car” -steven More
by j12345
Employees Worked With
STEVEN
January 16, 2019
Service problem with a new car We bought another BMW after having such a great service experience with Marco over the last 12 years on another BMW. We took delivery of the X2 and i We bought another BMW after having such a great service experience with Marco over the last 12 years on another BMW. We took delivery of the X2 and it had a problem with not working with BMW Connected, the BMW SOS and the Apple Car Play we ordered. It took them longer than expected to solve something that should have been working at delivery but things seem to be fine now and Marco and team were great to work with as always. More
by BMWM3C
Employees Worked With
Marco Fausto
January 16, 2019
The best service I have ever had! What service from Danny! He gave me a new BMW loaner car X3 service was done in two hours amazing! I have owned 20 cars in my life this was by far the What service from Danny! He gave me a new BMW loaner car X3 service was done in two hours amazing! I have owned 20 cars in my life this was by far the best service I have ever had! More
by vincentsofa
Employees Worked With
Danny Sarmiento
January 14, 2019
Great Experience! The service experience was amazing. My service Advisor Narek was fantastic. He was professional, knowledgeable and communicated excellently. The drop The service experience was amazing. My service Advisor Narek was fantastic. He was professional, knowledgeable and communicated excellently. The drop off was easy. An uber was provided for me to get to work and picked me up to get my car. It was a great experience! More
by michelle
Employees Worked With
Narek Petrosian
January 14, 2019
Great Team Easy, nice people fast service. Enjoy the environment. Thanks a million I will come back again. Staff smiling. I was sent on uber and pick up to Easy, nice people fast service. Enjoy the environment. Thanks a million I will come back again. Staff smiling. I was sent on uber and pick up too. Thanks More
by juan100k
Employees Worked With
Marco
January 14, 2019
Service Galo is very thorough and explained everything in detail. I appreciate it! Car rental/availability is very convenient. Very clean facility. I will def Galo is very thorough and explained everything in detail. I appreciate it! Car rental/availability is very convenient. Very clean facility. I will definitely going back to this Service Center. More
by analynla
Employees Worked With
Galo, Service and car rental
January 14, 2019
Why does it take so long? After paperwork is complete and payment made, it took 25 minutes to get my car (which was only 90-feet away according to my phone) while I watched 5 w After paperwork is complete and payment made, it took 25 minutes to get my car (which was only 90-feet away according to my phone) while I watched 5 workers huddled around a single car trying to screw on a license plate - really? This is not the first time, either. Every time I bring my car for service I’m forced to wait as long as 30 after payment is made and paperwork is done. Lots of employees around but so sense of urgency. Why does it take so long? More
by Crc123
Employees Worked With
Marco Fausto
January 14, 2019
oil change took 3.5 hours and they did not wash my car I recently brought my 2018 X6 with 9K miles on it in for an oil change. I asked how long it would take when I dropped it and the service guy said 2-3 I recently brought my 2018 X6 with 9K miles on it in for an oil change. I asked how long it would take when I dropped it and the service guy said 2-3 hours because the guys are going to lunch. I was surprised it was going to take so long for such a basic service on a brand new car. I told him if it was a matter of getting it back faster (like and hour, hour and a half) that he didn't have to have them wash it. It took 3 hours before they called me to tell me my car was ready. I waited another half an hour for someone to get the car and bring it to me. The service guy ha to be told twice to go get it. When they brought it down the car was not even washed. I expected since the oil change actually took longer than the estimated time that they would have at least followed through and washed the car. I will never return to Pacific BMW for service. More
by EMILY.E.OLSEN
Employees Worked With
Henry Burmayan
