
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,008 reviews
Tire Service Great experience as usual. Narek was very helpful and made honest recommendations as to what was really necessary for the car. We are always pleased w Great experience as usual. Narek was very helpful and made honest recommendations as to what was really necessary for the car. We are always pleased with the respect and level of service we receive at Pacific BMW and will continue to go there for our service and sales needs. More
Amy is awesome Thank you great service with Amy! Amy is friendly, courteous, caring and hard working making sure that my car and me are taken care of. Always lookin Thank you great service with Amy! Amy is friendly, courteous, caring and hard working making sure that my car and me are taken care of. Always looking forward to Amy making sure things get done right! More
Thank you Service technician was very nice and professional. Ami expedited the process and communicated effectively. The uber ride to and from the dealership Service technician was very nice and professional. Ami expedited the process and communicated effectively. The uber ride to and from the dealership was excellent and timely. More
Service writer rental and how quickly my car got fixed It was a great as usual from my appointment timing and untill I picked up the car especially my service writer his name is narek. It was a great as usual from my appointment timing and untill I picked up the car especially my service writer his name is narek. More
Problem with lift gate on my wagon. Fine service, and apparently fixing my 328i Wagon's lift gate (it would open on its own without me doing anything -- often over night). The wait time Fine service, and apparently fixing my 328i Wagon's lift gate (it would open on its own without me doing anything -- often over night). The wait time for drop off and pick up is quite long...nearly an hour both times. Pretty ridiculous to wait so long simply dropping off a vehicle and then waiting for the loaner...which I could see parked right in front of me. More
Easiest Purchase Ever Saw vehicle on website contacted Serj. Went in saw & test drove the vehicle. Serj handled all the paperwork & was upfront and authentic. The process Saw vehicle on website contacted Serj. Went in saw & test drove the vehicle. Serj handled all the paperwork & was upfront and authentic. The process was painless. More
Great customer service He didn’t make me wait for a long time he sent me a text to see what was going on with the car , he is really good at what he does.. exelent experienc He didn’t make me wait for a long time he sent me a text to see what was going on with the car , he is really good at what he does.. exelent experience.. More
Annual Service The facility is very busy and needs to plan for this better. My appointment was at 10:45 am and I got out with a Loaner (that was covered in dirt both The facility is very busy and needs to plan for this better. My appointment was at 10:45 am and I got out with a Loaner (that was covered in dirt both inside and outside) at 12:15 pm - waiting an hour and a half is bit too long. My service advisor stayed continuously in touch with me which I appreciate and did her best to make this as smooth as possible. More
Routine Service Hi Service Adviser Danny is very attentive and professional. I have been coming to this dealership for years and am very happy with their customer ser Hi Service Adviser Danny is very attentive and professional. I have been coming to this dealership for years and am very happy with their customer service. More
Freindly people Adiss is a friendly sales guy. Thomas was a good manager, and Victor the finance guy was very easy to work with. It was no pressure sale. Adiss is a friendly sales guy. Thomas was a good manager, and Victor the finance guy was very easy to work with. It was no pressure sale. More