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Pacific BMW
Glendale, CA
3,926 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,926 reviews
January 17, 2019
great service Everyone was very accommodating although car seats and trunk were not fully cleaned. Wait at check in was a little long. But Natek was very good Everyone was very accommodating although car seats and trunk were not fully cleaned. Wait at check in was a little long. But Natek was very good More
by PTRENDACOSTA
Verified CustomerEmployees Worked With
Narek
January 17, 2019
Fine service The work is solid, but the customer service from the service department is less than stellar. I called 3 times with no answer. Twice I left a message The work is solid, but the customer service from the service department is less than stellar. I called 3 times with no answer. Twice I left a message and both times called were returned 24-48 hours later. I finally made an appointment online and THEN got two customer service calls AFTER I had received my car back from repairs, returning my earlier calls. Really?? More
by mcs
Employees Worked With
Left messages
January 17, 2019
Excellent Service Narek provided excellent service from beginning to end. Very polite, informative and knowledgeable. Did not have to wait long. Drive up check in wa Narek provided excellent service from beginning to end. Very polite, informative and knowledgeable. Did not have to wait long. Drive up check in was also quick and easy. More
by animarabyan
Employees Worked With
Narek Petrosian
January 17, 2019
focus on the best Pacific BMW is the top shop in LA. Have confidence that you are ensuring the best deal and best experience you can have and look no further. Greg Pola Pacific BMW is the top shop in LA. Have confidence that you are ensuring the best deal and best experience you can have and look no further. Greg Poland for your purchase or lease, hands down. Only when you're ready to go and just want a no BS, lean and easy experience. The whole place supports him like the rockstar that he is. More
by akamomo
Employees Worked With
Greg Poland
January 17, 2019
Great Service I took in my car for a scheduled maintanance and a couple small issues that I wanted checked out. My service advisor was Narek, he’s one of the best s I took in my car for a scheduled maintanance and a couple small issues that I wanted checked out. My service advisor was Narek, he’s one of the best service advisors I’ve ever dealt with at any dealer not just BMW. He’s very knowledgeable of the cars and answered all of my questions. More
by amirzabegian77
Employees Worked With
Narek Petrosian
January 17, 2019
BMW maintenance is the best doctor for my BMW I've been going there for several years, mainly because of Amie Gasabyan. She's my BMW adviser. I like BMWs. Beyond that I don't know too much about c I've been going there for several years, mainly because of Amie Gasabyan. She's my BMW adviser. I like BMWs. Beyond that I don't know too much about cars. But she does. She's a serious straight-shooter and treats me like a friend and valued client every time I see her--which isn't all that often. The car runs really well. Edgar Ognesyan, the manager, is also a very fair and decent guy. More
by juddbloch
Employees Worked With
Amie Gasabyan
January 17, 2019
Great Experience Great customer service! Whole process took less than an hour. Got approved fast with no hassle. No stress paperwork. Second time buying from BMW paci Great customer service! Whole process took less than an hour. Got approved fast with no hassle. No stress paperwork. Second time buying from BMW pacific. More
by AGHABABYANASHOT
Employees Worked With
January 17, 2019
Truely exceptional service. Good morning Henry Burmayan, Just wanted to take this time to thank you for providing truly exceptional service yesterday Jan. 15, 2019. I really do Good morning Henry Burmayan, Just wanted to take this time to thank you for providing truly exceptional service yesterday Jan. 15, 2019. I really do appreciate great service and Pacific BMW did not disappoint. You demonstrated superb professionalism from the minute I arrived and when I picked up my car. And you responded promptly to my request for updates. Again I thank you for providing such great service. When a person provides exceptional service like you, people remember and will revisit your dealership. Keep up the good work. Regards, Uber Camberos. More
by uceegr8
Employees Worked With
Henry Burmayan
January 16, 2019
Great service! I've had not one issue with bringing in my CPO X1 for service. Everyone has been the best in communication in regards to repair times. Thanks guys! I've had not one issue with bringing in my CPO X1 for service. Everyone has been the best in communication in regards to repair times. Thanks guys! More
by misslarajones
Employees Worked With
Marco and Manny
January 16, 2019
Replace a flat tire for the past 29 years I have had my cars serviced @ Pacific BMW, as always Mr. Galo Mora was very efficient, helpful & friendly. He had the car FIXED, for the past 29 years I have had my cars serviced @ Pacific BMW, as always Mr. Galo Mora was very efficient, helpful & friendly. He had the car FIXED,washed & ready within 5 hours. Thank you Galo More
by LACEUSA
Employees Worked With
Mr. Galo Mora
