Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I Leased the new 2024 BMW i7. Excellent service! Nellie from sales and Isam from financing were great. Nellie took the time to show me how everything works in the mew vehicle an Excellent service! Nellie from sales and Isam from financing were great. Nellie took the time to show me how everything works in the mew vehicle and Isam gave me some discounts on my payments. It was nice, smooth and fast transaction. Thank You! Moshe BenHaim More
Very happy with this dealer. Great service. Recommend this dealer to anyone that has interest in BMW Great service. Recommend this dealer to anyone that has interest in BMW More
Patrick was a pleasure to work with. We communicated mostly via text and he answered all the questions I had promptly. I reached out many dealerships close to my home during my search fo We communicated mostly via text and he answered all the questions I had promptly. I reached out many dealerships close to my home during my search for the i4 and none of them were responsive. Even though Glendale BMW was much further away, I was willing to make the drive due to Patrick's responsiveness to my many questions. I will definitely recommend Patrick to my friends and colleagues. More
The entire team, particularly Rene, was personable, professional, and gave attention details throughout the sales process. professional, and gave attention details throughout the sales process. More
Excellent Service - professional staff - friendly environment. Knowledgeable team. Very positive experience in getting my car serviced. environment. Knowledgeable team. Very positive experience in getting my car serviced. More
Good experience. Fairly quick and to the point. Didn’t waist too much of my time Overall would recommend Fairly quick and to the point. Didn’t waist too much of my time Overall would recommend More
Not happy with the service. They told me the car is ready. But when I went there the car was not ready o had to wait an hour until they can bring the car. Horrible They told me the car is ready. But when I went there the car was not ready o had to wait an hour until they can bring the car. Horrible More
It is always great working with Jesus Q. Unfortunately he was gone for most of the service days that my car was there. On Friday (the day I dropped the car off at 7:30am) I was to have four Unfortunately he was gone for most of the service days that my car was there. On Friday (the day I dropped the car off at 7:30am) I was to have four new tires installed. Unfortunately there was a delay in the tires and I was asked to come to the service dept to get a loaner for the weekend. The loan service clerk was friendly enough, the only slight I felt was in receiving a 228i (four door, FWD) as my loaner. I was told “what kind of car do you want? Oh wait, I see that you have a two series.” The build quality and feel of the loaner that I received was much much lower than my fully spec’ed 230i with M trim. So that tarnished the three days that I had the loaner. It just wasn’t a great ride and experience to drive this BMW. Additionally, a different service person took over the case, and on Monday when I asked for an update on getting my car back, I was told that I would be informed when to come pick it up. Unfortunately, at the end of Monday, I was told that the car still would not be ready. And to come back the next day. More
We had a great experience buying a car from Rene at Pacific BMW. No pressure, showed us everything we were interested in, and negotiated results that resulted in becoming a happy customer. Would defini Pacific BMW. No pressure, showed us everything we were interested in, and negotiated results that resulted in becoming a happy customer. Would definitely recommend! More