Pacific BMW

Service from Pacific BMW I brought my 3 series in because the engine light turned on after I had somebody body work performed elsewhere. Manny, my advisor, was both extremely I brought my 3 series in because the engine light turned on after I had somebody body work performed elsewhere. Manny, my advisor, was both extremely professional and a pleasure to work with. He kept me updated on my car and even sent a video of showing details of the work that was performed and what was suggested to keep my car in good standing. He was very nice and didn’t mind all my questions both unrelated and related to my car. Aside from Manny, every person I encountered was very personable, welcoming and informative. I am very happy overall and feel comfortable retuning in the future. Thank you much! More

Great customer service. Great customer service, meets my expectations. They took their time to accomplish the job correctly, did not rush through the process and the outcome Great customer service, meets my expectations. They took their time to accomplish the job correctly, did not rush through the process and the outcome is great. I really appreciate them taking a video of my car to ensure that I will receive it back intact 👍🏼👍🏼👍🏼. More

Was pleasantly surprised with the level of excellent service Had the most pleasant experience starting with the call to make an appointment, dropping the car, and picking up the car. Every one was most professio Had the most pleasant experience starting with the call to make an appointment, dropping the car, and picking up the car. Every one was most professional, courteous and accommodating. My service advisor Henry Burmayan was the best! More

Professional and Friendly We live in San Diego, but found the car we really wanted on the Internet, at Pacific BMW in Glendale. All the arrangements for our lease were made ov We live in San Diego, but found the car we really wanted on the Internet, at Pacific BMW in Glendale. All the arrangements for our lease were made over the phone. Papers were overnighted to us, the instructions were kept clear and simple, and my husband drove up on his first day off to pick up the car. Our salesman, Luke Latham, was so helpful through the entire process. Thank you! More

Great as always I had no appointment however, I was welcome and given immediate and excellent atrention. Galo Mora is always an amazing representative of BMW. Always I had no appointment however, I was welcome and given immediate and excellent atrention. Galo Mora is always an amazing representative of BMW. Always friendly and knowledgeable of what he's doing. More

Service Took an extra long time dropping off my car for service . Over an hour wait. Asked someone for assistant who then walked away ( Marco) then passed me Took an extra long time dropping off my car for service . Over an hour wait. Asked someone for assistant who then walked away ( Marco) then passed me off to another guy with out mentioning. Other guy was super friendly but it seemed unorganized and it’s usually better service. More

Professional, Fast and Knowledgable I have had multiple BMWs, and this dealership and service center is by far my favorite. The way that they conduct themselves on the phone and in perso I have had multiple BMWs, and this dealership and service center is by far my favorite. The way that they conduct themselves on the phone and in person, their speed and availability, their willingness to discuss and be of service are magnificent every time. The servicing of my car has been timely and impeccable. I highly recommend Pacific BMW to anyone who is interested in a BMW. More

Excellent Professional Service Advisor! I have been taking my vehicle to Pacific BMW for over 6 years since I moved to Los Angeles from the east coast. I am always confident the work perform I have been taking my vehicle to Pacific BMW for over 6 years since I moved to Los Angeles from the east coast. I am always confident the work performed is excellent every time I leave. I am a very satisfied and loyal customer due my knowledgeable and professional service advisor : ) More

Reliable Tech advisor is so reliable and others dept are awsome too. Great snacks in the lounge. The Restroom is always clean. My cincern are answered right aw Tech advisor is so reliable and others dept are awsome too. Great snacks in the lounge. The Restroom is always clean. My cincern are answered right away through text or call More

My X2 Buying Experience Saw the listing on Saturday night, test drove it on Sunday afternoon and purchased my X2 on Tuesday from Soran. The process was smooth and haggle-free Saw the listing on Saturday night, test drove it on Sunday afternoon and purchased my X2 on Tuesday from Soran. The process was smooth and haggle-free. Soran was responsive to my emails, calls and texts, and in person, he is personable and professional. Also, before making the purchase, Arthur (a product genius) drove the car to my house to make sure that it would clear the incline into my garage. An overall satisfying car-buying experience from a dealership that I would recommend. More