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Pacific BMW
Glendale, CA
3,927 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,927 reviews
February 06, 2019
bad pick up service it took 5 to 10 minutes to bring the car and my car was blocked by other cars for 15 minutes, you must deliver the car outside not through the very ti it took 5 to 10 minutes to bring the car and my car was blocked by other cars for 15 minutes, you must deliver the car outside not through the very tiny drive way you have. the Uber option is great, I had to use it because the wait for the loaner was 30 minutes. please note that my service advise Amie is great and my rating does not apply to her. She deserves 5 stars. More
by JERRY61
Verified CustomerEmployees Worked With
Amie,
February 05, 2019
I would never offer someone to have a service They have charged me $1200 for nothing. After I took my car from there my car’s chek engine light started be on. When I asked them them about that the They have charged me $1200 for nothing. After I took my car from there my car’s chek engine light started be on. When I asked them them about that they said that I need to change Catalyc to solv problem for another $1200. Next two days I have checked my car in other services but they didn’t find out catalyc problem but they found out another problems which started after I pick up my car from their service. Because of that problems next day I almost got a acsidant More
by bogemalimo
Employees Worked With
Galo
February 04, 2019
Great customer relations Gilbert was excellent and did a great job! My car had a fuel related issue, car had full tank of gas when dropped off. When I picked up the car ther Gilbert was excellent and did a great job! My car had a fuel related issue, car had full tank of gas when dropped off. When I picked up the car there was enough fuel to get me to the nearest gas station. More
by jetguru1
Employees Worked With
Gilbert agosayan
February 04, 2019
Very nice My service took longer than expected, but I am happy because Henry made sure the job was done right. I used to go to Monrovia, but they had such bad s My service took longer than expected, but I am happy because Henry made sure the job was done right. I used to go to Monrovia, but they had such bad service. This will be my new go to spot. Everyone was very nice. My only complaint is that the restroom is far away from the waiting area. More
by SHANHEL54
Employees Worked With
Henry
February 04, 2019
Flat tire change As always the service was outstanding and timely. Loaner car was a huge convenience and my service advisor, Manny, did an excellent job as always. As always the service was outstanding and timely. Loaner car was a huge convenience and my service advisor, Manny, did an excellent job as always. More
by SABIK28@HOTMAIL.COM
Employees Worked With
Manny Cruz
February 04, 2019
“The”Service Advisor is why I buy from this dealership! Danny S. is the best service advisor! Patient and always there to listen to your vehicle needs. Prompt and professional and get the jobs done and the Danny S. is the best service advisor! Patient and always there to listen to your vehicle needs. Prompt and professional and get the jobs done and the time requested. Always keeping you up to date on your vehicle repairs. Thank you Danny for your great customer service. More
by LOVINYOU818
Employees Worked With
Ron and Martha
February 04, 2019
BMW X5 Great service, Narek Petrosian is a very good employee and helps a lot with your service. Loaners are greats too, Narek really knows how to make BMW l Great service, Narek Petrosian is a very good employee and helps a lot with your service. Loaners are greats too, Narek really knows how to make BMW loyal customers happy. More
by GG
Employees Worked With
Narek Petrosian
February 04, 2019
Oil Change My service advisor Gilbert Pogosyan was awesome. I went in for an oil change and he did not try to up sell me on anything. I asked him for a favor t My service advisor Gilbert Pogosyan was awesome. I went in for an oil change and he did not try to up sell me on anything. I asked him for a favor to check the undercarriage of my car since I ran over a center divider and I know I cracked something on the bottom. He sent me a video of the undercarriage and showed me the damage underneath and let me know that I can go to a body shop to get it fixed. This is service above and beyond! More
by Will Wong
Employees Worked With
Gilbert Pogosyan
February 04, 2019
EXCELLENT SRVICE EXCELLENT SERVICE . BUT IN ONLINE PAY THERE ARE SOME GLITCH. I WAS SO PROUD OF TELLING IT TO MY CO EMPLYEES AND MY WIFE. EXCELLENT EXCELLENT SERVICE . BUT IN ONLINE PAY THERE ARE SOME GLITCH. I WAS SO PROUD OF TELLING IT TO MY CO EMPLYEES AND MY WIFE. EXCELLENT More
by GEMBUS715
Employees Worked With
MORA, GILBERT
February 04, 2019
easy cheesy The guys at BMW PAC were great to deal with. The whole buying process was easy cheesy and no hassle at all. I love my new car and would buy another to The guys at BMW PAC were great to deal with. The whole buying process was easy cheesy and no hassle at all. I love my new car and would buy another today. More
by mikecherico
Employees Worked With
Yesayi
