
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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bad pick up service it took 5 to 10 minutes to bring the car and my car was blocked by other cars for 15 minutes, you must deliver the car outside not through the very ti it took 5 to 10 minutes to bring the car and my car was blocked by other cars for 15 minutes, you must deliver the car outside not through the very tiny drive way you have. the Uber option is great, I had to use it because the wait for the loaner was 30 minutes. please note that my service advise Amie is great and my rating does not apply to her. She deserves 5 stars. More
I would never offer someone to have a service They have charged me $1200 for nothing. After I took my car from there my car’s chek engine light started be on. When I asked them them about that the They have charged me $1200 for nothing. After I took my car from there my car’s chek engine light started be on. When I asked them them about that they said that I need to change Catalyc to solv problem for another $1200. Next two days I have checked my car in other services but they didn’t find out catalyc problem but they found out another problems which started after I pick up my car from their service. Because of that problems next day I almost got a acsidant More
Great customer relations Gilbert was excellent and did a great job! My car had a fuel related issue, car had full tank of gas when dropped off. When I picked up the car ther Gilbert was excellent and did a great job! My car had a fuel related issue, car had full tank of gas when dropped off. When I picked up the car there was enough fuel to get me to the nearest gas station. More
Very nice My service took longer than expected, but I am happy because Henry made sure the job was done right. I used to go to Monrovia, but they had such bad s My service took longer than expected, but I am happy because Henry made sure the job was done right. I used to go to Monrovia, but they had such bad service. This will be my new go to spot. Everyone was very nice. My only complaint is that the restroom is far away from the waiting area. More
Flat tire change As always the service was outstanding and timely. Loaner car was a huge convenience and my service advisor, Manny, did an excellent job as always. As always the service was outstanding and timely. Loaner car was a huge convenience and my service advisor, Manny, did an excellent job as always. More
“The”Service Advisor is why I buy from this dealership! Danny S. is the best service advisor! Patient and always there to listen to your vehicle needs. Prompt and professional and get the jobs done and the Danny S. is the best service advisor! Patient and always there to listen to your vehicle needs. Prompt and professional and get the jobs done and the time requested. Always keeping you up to date on your vehicle repairs. Thank you Danny for your great customer service. More
BMW X5 Great service, Narek Petrosian is a very good employee and helps a lot with your service. Loaners are greats too, Narek really knows how to make BMW l Great service, Narek Petrosian is a very good employee and helps a lot with your service. Loaners are greats too, Narek really knows how to make BMW loyal customers happy. More
Oil Change My service advisor Gilbert Pogosyan was awesome. I went in for an oil change and he did not try to up sell me on anything. I asked him for a favor t My service advisor Gilbert Pogosyan was awesome. I went in for an oil change and he did not try to up sell me on anything. I asked him for a favor to check the undercarriage of my car since I ran over a center divider and I know I cracked something on the bottom. He sent me a video of the undercarriage and showed me the damage underneath and let me know that I can go to a body shop to get it fixed. This is service above and beyond! More
EXCELLENT SRVICE EXCELLENT SERVICE . BUT IN ONLINE PAY THERE ARE SOME GLITCH. I WAS SO PROUD OF TELLING IT TO MY CO EMPLYEES AND MY WIFE. EXCELLENT EXCELLENT SERVICE . BUT IN ONLINE PAY THERE ARE SOME GLITCH. I WAS SO PROUD OF TELLING IT TO MY CO EMPLYEES AND MY WIFE. EXCELLENT More
easy cheesy The guys at BMW PAC were great to deal with. The whole buying process was easy cheesy and no hassle at all. I love my new car and would buy another to The guys at BMW PAC were great to deal with. The whole buying process was easy cheesy and no hassle at all. I love my new car and would buy another today. More