Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,927 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,927 reviews
February 11, 2019
Thank you Service technician was very nice and professional. Ami expedited the process and communicated effectively. The uber ride to and from the dealership Service technician was very nice and professional. Ami expedited the process and communicated effectively. The uber ride to and from the dealership was excellent and timely. More
by armen_bedrossian
Verified CustomerEmployees Worked With
Ami
February 11, 2019
Service writer rental and how quickly my car got fixed It was a great as usual from my appointment timing and untill I picked up the car especially my service writer his name is narek. It was a great as usual from my appointment timing and untill I picked up the car especially my service writer his name is narek. More
by vrcontractors
Employees Worked With
February 11, 2019
Tire Service Great experience as usual. Narek was very helpful and made honest recommendations as to what was really necessary for the car. We are always pleased w Great experience as usual. Narek was very helpful and made honest recommendations as to what was really necessary for the car. We are always pleased with the respect and level of service we receive at Pacific BMW and will continue to go there for our service and sales needs. More
by TW+SW
Employees Worked With
Narek Petrosian
February 11, 2019
Car computer indicated service was needed The sole reason I use Pacific BMW for all my car service needs is the expertise and professionalism of my Service Advisor, Marco Fausto. Marco is The sole reason I use Pacific BMW for all my car service needs is the expertise and professionalism of my Service Advisor, Marco Fausto. Marco is knowledgeable, honest, and takes the time to explain what is needed and WHY. I trust his judgment and he handles my service Issues with integrity. He is an asset to your organization. More
by VCFORENSICDOC
Employees Worked With
James Kim
February 11, 2019
Routine Service Hi Service Adviser Danny is very attentive and professional. I have been coming to this dealership for years and am very happy with their customer ser Hi Service Adviser Danny is very attentive and professional. I have been coming to this dealership for years and am very happy with their customer service. More
by VNAREZHNAYA
Employees Worked With
Domenic
February 11, 2019
Freindly people Adiss is a friendly sales guy. Thomas was a good manager, and Victor the finance guy was very easy to work with. It was no pressure sale. Adiss is a friendly sales guy. Thomas was a good manager, and Victor the finance guy was very easy to work with. It was no pressure sale. More
by wizsteve
Employees Worked With
Adiss, Thomas
February 11, 2019
Easiest Purchase Ever Saw vehicle on website contacted Serj. Went in saw & test drove the vehicle. Serj handled all the paperwork & was upfront and authentic. The process Saw vehicle on website contacted Serj. Went in saw & test drove the vehicle. Serj handled all the paperwork & was upfront and authentic. The process was painless. More
by jramsey
February 11, 2019
Problem with lift gate on my wagon. Fine service, and apparently fixing my 328i Wagon's lift gate (it would open on its own without me doing anything -- often over night). The wait time Fine service, and apparently fixing my 328i Wagon's lift gate (it would open on its own without me doing anything -- often over night). The wait time for drop off and pick up is quite long...nearly an hour both times. Pretty ridiculous to wait so long simply dropping off a vehicle and then waiting for the loaner...which I could see parked right in front of me. More
by patricklwood
Employees Worked With
Manny
February 11, 2019
Amy is awesome Thank you great service with Amy! Amy is friendly, courteous, caring and hard working making sure that my car and me are taken care of. Always lookin Thank you great service with Amy! Amy is friendly, courteous, caring and hard working making sure that my car and me are taken care of. Always looking forward to Amy making sure things get done right! More
by bradcat
Employees Worked With
Amy
February 09, 2019
Excellent Service was fast and easy. Complimentary Uber rides are a great idea. Danny is excellent. A little hard to exit from the service center due to cars co Service was fast and easy. Complimentary Uber rides are a great idea. Danny is excellent. A little hard to exit from the service center due to cars coming in for service at the same time cars are finished. Thanks More
by jmbagley
Employees Worked With
Danny Sarmiento
