Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,936 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,936 reviews
March 11, 2019
Quick and easy ! That’s all! In and out fast Good communication Good service Good follow up Friendly and answer questions about my service. Thank you! ! That’s all! In and out fast Good communication Good service Good follow up Friendly and answer questions about my service. Thank you! More
by MGONZALEZ17
Verified CustomerEmployees Worked With
Manny
March 11, 2019
touched basis with all requirements for my vehicle’s service narek was amazing and helpful as usual with helping me fulfill all needs and questions i had towards my car. he is always an exceptional car service p narek was amazing and helpful as usual with helping me fulfill all needs and questions i had towards my car. he is always an exceptional car service professional and never fails to leave me satisfied. More
by ABRAHAMYAN_MAGGIE
Employees Worked With
narek petrossian
March 11, 2019
5 series service Manny Cruz, my service advisor, was very good at getting everything I need done at a reasonable price given the issues. Also I had a nice new bmw ser Manny Cruz, my service advisor, was very good at getting everything I need done at a reasonable price given the issues. Also I had a nice new bmw service loaner while waiting. More
by RAVI
Employees Worked With
Manny Cruz
March 11, 2019
new lease Fast and pleasant service....very helpful. Honest details of the financing deal of the BMW. Clear explaining of the auto lease terms. thank you Fr Fast and pleasant service....very helpful. Honest details of the financing deal of the BMW. Clear explaining of the auto lease terms. thank you Frank Perez More
by frank@dolan-group.com
Employees Worked With
Yesayi
March 11, 2019
Terrible service, per usual Very unpleasant, rude environment. This dealership does not make their customers feel cared for- most employees I have worked with have no problem bei Very unpleasant, rude environment. This dealership does not make their customers feel cared for- most employees I have worked with have no problem being blatantly rude to customers. More
by T
Employees Worked With
narek
March 11, 2019
Routine service ran 45 minutes - 1 hour late I got to the service appointment 20-30 minutes early. The 2-hour oil change service ran 45min-1 hour late. That pushed my schedule back and made me I got to the service appointment 20-30 minutes early. The 2-hour oil change service ran 45min-1 hour late. That pushed my schedule back and made me late for my afternoon appts. More
by LOKMAPC2015
Employees Worked With
Danny
March 11, 2019
Fantastic! From start to finish, Manny was excellent to work with. Amazing in fact! My 2019 BMWX3 had extensive rodent damage under the hood...the engine light From start to finish, Manny was excellent to work with. Amazing in fact! My 2019 BMWX3 had extensive rodent damage under the hood...the engine light kept coming on and was running hot and the fan was over working. He kept in touch along the way! Thanks Manny! You are the best! More
by SHERLYNCLARIDGE70
Employees Worked With
Manny Cruz
March 11, 2019
Excellent purchasing experience I made an appointment to see Soran because I was interested in a specific car that was at this dealership. When I arrived, I quickly met with him and I made an appointment to see Soran because I was interested in a specific car that was at this dealership. When I arrived, I quickly met with him and he did a great job making the paperwork (the painful part) part of the sale go as quickly and painlessly as possible. If you're ever in the LA area, he is a great guy to buy a car from! More
by harmangolfer
Employees Worked With
Soran Hawlery
March 11, 2019
Great service! Henry, the service advisor always tries to accommodate my schedule and provide feedback whenever I needed. And, a washed/cleaned car when I pick it up Henry, the service advisor always tries to accommodate my schedule and provide feedback whenever I needed. And, a washed/cleaned car when I pick it up ~.~ More
by gloriasliao
Employees Worked With
Henry Burmayan
March 11, 2019
Always a great experience. Loaner ready to go! Good service experience. Galo took care of business and Lee was very helpful in providing me with a loaner that was perfect. Turned my car back arou Good service experience. Galo took care of business and Lee was very helpful in providing me with a loaner that was perfect. Turned my car back around to me in less than 1/2 day. More
by gindzheyan
Employees Worked With
Galo, Lee
