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Pacific BMW
Glendale, CA
3,936 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,936 reviews
March 30, 2019
Awesome customer service! Dropped my car off due to an engine malfunction alert. No appt was set up. Manny Cruz was amazing. Took my car in as well as my wife’s BMW for serv Dropped my car off due to an engine malfunction alert. No appt was set up. Manny Cruz was amazing. Took my car in as well as my wife’s BMW for service. Provided us 2 loaners in the spot. Warranty work covered my car and it’s ready in time. can’t ask for more More
by DAVID S
Verified CustomerEmployees Worked With
Manny Cruz
March 30, 2019
Amie is the BEST My experience has always been great and satisfactory. Amie is a consummate professional who always goes the extra mile to address my every need expedi My experience has always been great and satisfactory. Amie is a consummate professional who always goes the extra mile to address my every need expeditiously and promptly. I always look forward to seeing her smile whenever I have a service need. She explains everything so I understand exactly what is needed and performed on my car. I always recommend Amie to all my friends with BMW. More
by alexywoo
Employees Worked With
Henry
March 29, 2019
Best people and best service!!! They picked up my car, sent a loaner, identified the problem that Beverly Hills BMW didn't, fixed the problem and returned the car clean and full powe They picked up my car, sent a loaner, identified the problem that Beverly Hills BMW didn't, fixed the problem and returned the car clean and full power. There is no better dealership and personnel More
by LDPLATT
March 29, 2019
Excellent service Narek Petrosian was very friendly and got me in and out. He stayed in touch about the status of my car repairs. Excellent job! Thanks Narek Petrosian was very friendly and got me in and out. He stayed in touch about the status of my car repairs. Excellent job! Thanks More
by AMIGOJEFF
Employees Worked With
Narek Petrosian
March 29, 2019
Maintenance without an appointment Henry Burmayan was kind, professional, and accommodating with the last minute service. I’ve been away for some travel and took my car in for same day Henry Burmayan was kind, professional, and accommodating with the last minute service. I’ve been away for some travel and took my car in for same day service when I returned. More
by HEDDY.T
Employees Worked With
Henry Burmayan
March 29, 2019
Great service manager As always, great service from Gilbert! Only 4 stars due to the attitude of the person handing over the loaner, this is my first encounter with an As always, great service from Gilbert! Only 4 stars due to the attitude of the person handing over the loaner, this is my first encounter with an unfriendly staff. More
by GENYAGUILAR
Employees Worked With
Gilbert Pogosyan
March 29, 2019
Greg is the Best This will be the third car i have gotten from Greg and a fourth car for one of my friends. Greg always makes us feel at home and does a great job maki This will be the third car i have gotten from Greg and a fourth car for one of my friends. Greg always makes us feel at home and does a great job making the process easy!!!! Thanks to Greg and his team, they are the best! More
by MAS952
Employees Worked With
Greg Polland
March 28, 2019
Incredible customer service; very responsive. Ronald was exemplary. Quick to respond, and when he didn't have the quick answer, would diligently find out and let me know. Would definitely buy here Ronald was exemplary. Quick to respond, and when he didn't have the quick answer, would diligently find out and let me know. Would definitely buy here again, and recommend others as well. More
by gbatarseh
Employees Worked With
Ronald Rodillas
March 28, 2019
So so Change details on emails and paperwork it's not gerson it's Francisco Segundo it's very frustrating been asking for long time to change Change details on emails and paperwork it's not gerson it's Francisco Segundo it's very frustrating been asking for long time to change More
by NESTORKENADA
Employees Worked With
Gallo
March 28, 2019
Great, prompt service. Amie was awesome! We normally take our cars to new century since we bought them there, but the responsiveness of the team has us sold. Loved the video Amie was awesome! We normally take our cars to new century since we bought them there, but the responsiveness of the team has us sold. Loved the video updates on the car, as well as how accommodating everyone was. 10/10. More
by kisanpat
Employees Worked With
Amie Gasabyan
