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Pacific BMW
Glendale, CA
3,936 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,936 reviews
April 17, 2019
Great 👍🏻 Gilbert made the effort to get my car serviced before 3:00 pm since I had to leave early and couldn’t wait longer than that Gilbert made the effort to get my car serviced before 3:00 pm since I had to leave early and couldn’t wait longer than that More
by linda062005
Verified CustomerEmployees Worked With
Gilbert
April 17, 2019
service experience the agent was not friendly ,such a bad experience .he did not even mention any thing needed to be done after I asked about the condition of tires he s the agent was not friendly ,such a bad experience .he did not even mention any thing needed to be done after I asked about the condition of tires he said to change it, I will not ever go back with this agent for sure . More
by nooshi919
Employees Worked With
service employee
April 16, 2019
Tire replacement. Prompt action from MR. GALO MORA. My tire was replaced in a considerable amount of time and the rsult was excellent. I always trust Mr. Mora to atte Prompt action from MR. GALO MORA. My tire was replaced in a considerable amount of time and the rsult was excellent. I always trust Mr. Mora to attend to all my car needs. Thanks. More
by ARQUISOLA
Employees Worked With
Galo Mora
April 15, 2019
Prompt The people at the BMW service department are all courteous and professional with special mention to Remy Carretero who was the service advisor on my The people at the BMW service department are all courteous and professional with special mention to Remy Carretero who was the service advisor on my X-2. From start to finish with Uber service to and from the dealership to my house and back was done quickly and smoothly! That said, I'm very satisfied with the level of service Remy provided knowing that I was only a walk-inn!!! More
by ALAJARFAMILY
Employees Worked With
Remy Carretero
April 15, 2019
Very Satisfied Customer From the minute I pulled-into the service department, I was treated very nicely. My service adviser was busy helping another customer, so another guy From the minute I pulled-into the service department, I was treated very nicely. My service adviser was busy helping another customer, so another guy came out to start getting the basics before he could come out, which was nice. He was such a nice person, I wish I could remember his name. Everything went smoothly and fast. The job was done on time as promised. More
by HovsepAidaK
Employees Worked With
Marco Fausto
April 15, 2019
Greg Poland is awesome Get in and out of the dealership with less than 1 hr.... in my 15 years experience of buy/lease ... this is the best experience/fastest process I ever Get in and out of the dealership with less than 1 hr.... in my 15 years experience of buy/lease ... this is the best experience/fastest process I ever have... Greg is awesome!!!!! More
by KEVINCHAO84
Employees Worked With
Greg Poland
April 15, 2019
Good service Friendly staff, knew I was waiting and kept eye on me. Nice refreshments and didn’t have to worry about charging my phone. Thank you! Friendly staff, knew I was waiting and kept eye on me. Nice refreshments and didn’t have to worry about charging my phone. Thank you! More
by moonstonev
Employees Worked With
Gilbert
April 15, 2019
Excellent Customer Service Lori made this the easiest, most flawless and effortless transaction I have ever experienced from any dealership. I would highly recommend going to L Lori made this the easiest, most flawless and effortless transaction I have ever experienced from any dealership. I would highly recommend going to Lori first. Full transparency and she made sure I was informed on every detail/feature the car had. The best part was that I didn't have to wait 2 hours for financing because she took care of that as well. WOW! For 5 star 5 diamond service you have to go see Lori. More
by Krikor
Employees Worked With
Lori Kizirian
April 15, 2019
They always seem to overlook service appointments They always seem to overbook service appointments. My service advisor for this recent visit wasn’t very informative. Did not follow up at all. I had They always seem to overbook service appointments. My service advisor for this recent visit wasn’t very informative. Did not follow up at all. I had to stay on top of it and contact him continuously for updates on when my car would be ready More
by Spark0055
Employees Worked With
Galo
April 15, 2019
Remi was excellent. Communication spot on. Service at BMW is excellent. Always a friendly greeting from drop off through pick up. Very oriented to the customers time. Always on time, clear wit Service at BMW is excellent. Always a friendly greeting from drop off through pick up. Very oriented to the customers time. Always on time, clear with any needs & little if any time wasted. Refreshments are an added treat as well. Not a chore but more a pleasure to work with BMW in Glendale. More
by mbv
Employees Worked With
Remi
