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Pacific BMW
Glendale, CA
3,936 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,936 reviews
April 18, 2019
BMW Service Everything went well and I was kept out to date on the progress of the required service by Pacific BMW employee Manny Cruz. The service was completed Everything went well and I was kept out to date on the progress of the required service by Pacific BMW employee Manny Cruz. The service was completed on time. More
by MIKE_THEODORE
Verified CustomerEmployees Worked With
Manny Cruz
April 18, 2019
battery and oil change. Well, everything was straightforward and efficient. They explained everything in detail. Narek took care of everything and he made sure I was happy. Well, everything was straightforward and efficient. They explained everything in detail. Narek took care of everything and he made sure I was happy. Thank you More
by sevak7
Employees Worked With
Narek Petrosian
April 17, 2019
Very great and accommodating Accommodating and patient dealer, did not feel any pressure to buy during any part of the buying process. Helpful and knowledgeable dealer with great Accommodating and patient dealer, did not feel any pressure to buy during any part of the buying process. Helpful and knowledgeable dealer with great prices and deals on cars. More
by ALEXWRX5
Employees Worked With
Robert Darebityan
April 17, 2019
Recent visit to Service Department Everything was handled superbly. Due to a nail in one of the tires of my BMW X3, I had to replace the tire. I arrived on a Saturday afternoon, witho Everything was handled superbly. Due to a nail in one of the tires of my BMW X3, I had to replace the tire. I arrived on a Saturday afternoon, without an appointment, and was quickly attended. The dealership provided a loaner for the weekend and my car was ready as promised. More
by vtimiraos
Employees Worked With
Amie Gasabyan
April 17, 2019
All good until major delay having my car returned No issues with actual service and intake...but a HUGE problem with getting my car back. Took them about 30 mins after processing to get my car ba No issues with actual service and intake...but a HUGE problem with getting my car back. Took them about 30 mins after processing to get my car back to me...very poorly run operation and unacceptable communication. I was pissed and so were 2 other customers waiting for their cars. Please work to remedy More
by Ggoodm
Employees Worked With
Don’t know. Galo who is my service advisor was off duty on Saturday.
April 17, 2019
Very good service It was a very good experience o erall. It took longer but there wdre a lot of things that was done. Also they called for my uber which was a very nice It was a very good experience o erall. It took longer but there wdre a lot of things that was done. Also they called for my uber which was a very nice gesture. More
by joan_olvido
Employees Worked With
Other Employees :
Salvatore Rubino, Alondra Carbajal, Ana Martinez, Adrian Villanueva, Emily Kalemdzhyan
April 17, 2019
Top Notch! I’ve always had exceptional service at Pacific BMW! Remy is very knowledgeable and advises what he thinks is best and never pushy! Thank you! I’ve always had exceptional service at Pacific BMW! Remy is very knowledgeable and advises what he thinks is best and never pushy! Thank you! More
by garayano
Employees Worked With
Remy Carretero
April 17, 2019
Reconsidering returning back to Pacific Advisor is impersonal. He doesn’t call you back, why does he prefer to text only??? Took 45 minutes to get my car when I picked it up! Would not retur Advisor is impersonal. He doesn’t call you back, why does he prefer to text only??? Took 45 minutes to get my car when I picked it up! Would not return here again! More
by Spydust2
Employees Worked With
Marco
April 17, 2019
Collision Repairs 2018 740 Exceptional service from the moment I drove in and was greeted by the concierge’s team to the service advisor Manny who kept me Updated every step of Exceptional service from the moment I drove in and was greeted by the concierge’s team to the service advisor Manny who kept me Updated every step of the way! Best in Glendale! More
by bencruz
Employees Worked With
Manny Cruz
April 17, 2019
Service Call Got my car sooner than expected. The waiting area was a bit cramped since there was ongoing construction in the dealership. Happy that I was out of Got my car sooner than expected. The waiting area was a bit cramped since there was ongoing construction in the dealership. Happy that I was out of there before 11AM. Thank you, Galo! More
by csalenga
Employees Worked With
Galo Mora
