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Pacific BMW
Glendale, CA
3,935 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,936 reviews
April 20, 2019
Alway friendly and knowledgeable. Listens and advises...good attributes for a service advisor. Communicates promptly with knowledge and with a friendly attitude to make the service e Listens and advises...good attributes for a service advisor. Communicates promptly with knowledge and with a friendly attitude to make the service experience go smoothly. More
by suekim88
Verified CustomerEmployees Worked With
Manuel Cruz
April 20, 2019
Excellent service Very professional customer satisfaction it was a pleasure working with themTime of the ordering the specific model they were very helpfulI will recomm Very professional customer satisfaction it was a pleasure working with themTime of the ordering the specific model they were very helpfulI will recommend this dealership And the sales team to my friends definitely in the future More
by SARKISSARYAN
Employees Worked With
Oganes & Thomas
April 19, 2019
BMW X1 Ronald and Fabian were nice and hospitable along with other staff at Pacific BMW. Very easy process and very happy with my new BMW X1. Ronald and Fabian were nice and hospitable along with other staff at Pacific BMW. Very easy process and very happy with my new BMW X1. More
by amycanderson3
Employees Worked With
Ronald
April 19, 2019
Typically my past experiences have been great. My recent encounter with Ronald Rodillas was not very pleasant. Specifically, stated he was not very good at explaining things. As an example, I asked My recent encounter with Ronald Rodillas was not very pleasant. Specifically, stated he was not very good at explaining things. As an example, I asked about interest rates and he responded with an answer that did not apply to me. He responded by addressing a rate provided by BMW, whereas I had made it clear that My previous vehicle was purchased through a credit union. I'll cut through the chase and say exactly how I feel after the fact. If I could re-do this transaction, I certainly would not deal with the aforementioned individual. At this point, I don't mind saying that when I purchased the 3 previous vehicles I felt really happy with the out come. Frankly, I can't say the same for this particular outcome. I will certainly continue to voice good commentary regarding Pacific BMW, but I will make it a point to advise against any encounters with Mr. Rodillas. NUFF SAID! More
by BIGKEA26
April 19, 2019
Terrific service at Pacific BMW The team is terrific. I work primarily with Gilbert who is helpful, informative, and very knowledgable. Their communication is clear and the service i The team is terrific. I work primarily with Gilbert who is helpful, informative, and very knowledgable. Their communication is clear and the service is always completed on schedule and the car is returned spotless. They are the best! More
by ALLISONABBATE
Employees Worked With
Gilbert (in service)
April 19, 2019
Change tire The service department is really nice and clean all area. When I get there, I don't need to do anything. they do all what I need. It was perfect. The service department is really nice and clean all area. When I get there, I don't need to do anything. they do all what I need. It was perfect. More
by seoungjoonc
Employees Worked With
Denny Sarmiento
April 18, 2019
Service I had basic service and everything was fine. Amie was great and it was very easy to book an apt. My experience was very easy. I had basic service and everything was fine. Amie was great and it was very easy to book an apt. My experience was very easy. More
by acoher
Employees Worked With
Amie
April 18, 2019
Great Rene and sevak took care of my issue at hand and the process didn’t take a long time. Great hospitality and everyone was very friendly. Rene and sevak took care of my issue at hand and the process didn’t take a long time. Great hospitality and everyone was very friendly. More
by meliab10
April 18, 2019
Good service Henry is very thoughtful and knowledgeable Though the waiting was little bit longer than expected, I was able to get my car back on same day Henry is very thoughtful and knowledgeable Though the waiting was little bit longer than expected, I was able to get my car back on same day More
by yizunchen
Employees Worked With
Henry
April 18, 2019
Terrible Service Third time I've raised the issue of my charger not working on my M4 and once again they've returned my car to me and my charger is still not working. Third time I've raised the issue of my charger not working on my M4 and once again they've returned my car to me and my charger is still not working. All they want to do is charge me for every little thing but can't even fix my charger. I'm driving a 90k+ car and I haven't been able to charge my phone is over 3 months. More
by ARMANKHACHATRYAN33
Employees Worked With
idk
