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Pacific BMW
Glendale, CA
3,936 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,936 reviews
May 21, 2019
The Service part was good. The scheduling was awful. Danny was awesome. My big complaint is that when I scheduled a time with Linda, I was not told that the car will not be ready when I brought it in lat Danny was awesome. My big complaint is that when I scheduled a time with Linda, I was not told that the car will not be ready when I brought it in late in the afternoon...AND there was no automatic provision for me to get a loaner. I rushed into afternoon traffic from the West Valley into Glendale only to find out I cannot get a simple oil change done that day. I had to reschedule to make sure I got a loaner. More
by MLADIA
Verified CustomerEmployees Worked With
Danny Sarmiento
May 21, 2019
Wait time is very long I’m told told 2-3hr wait time and then wait 4hrs+. Also, they said something was wrong on my car when there was not. I’m told told 2-3hr wait time and then wait 4hrs+. Also, they said something was wrong on my car when there was not. More
by gamperjosef
Employees Worked With
Galo
May 21, 2019
Best experience I could have. Just got a 2019 330i and I love it, Steven helped me through the entire processes from ordering to helping me figure out exactly how I want my car to Just got a 2019 330i and I love it, Steven helped me through the entire processes from ordering to helping me figure out exactly how I want my car to look like and options that are best for me. The entire process from ordering to delivery was exceptional I can say that I will be a customer of Pacific BMW for many years to come. Thanks again Steven!!! More
by payes88
Employees Worked With
Lucy, Steven
May 21, 2019
service my 528i Very professional and organized service. Very prompt attention to the details. Like the leading edge automation from greeting to the customers until e Very professional and organized service. Very prompt attention to the details. Like the leading edge automation from greeting to the customers until end of the service. More
by rmabramian
Employees Worked With
Hennery - service advisor
May 21, 2019
Service Narek was very helpful and made sure my experience at Pacific BMW was nothing short of excellent. Would definitely recommend him and Pacific BMW to ot Narek was very helpful and made sure my experience at Pacific BMW was nothing short of excellent. Would definitely recommend him and Pacific BMW to others. More
by minehv
Employees Worked With
Narek Petrosian
May 21, 2019
Excellent Service Gilbert is the best!!! He always keeps you informed. One thing I like is that they are not hesitant to give a loaner and my car always gets a car wa Gilbert is the best!!! He always keeps you informed. One thing I like is that they are not hesitant to give a loaner and my car always gets a car wash. More
by arcadia_beamer
Employees Worked With
Gilbert
May 21, 2019
Excellent Service Henry was very friendly, helpful and professional. Would recommend him to all my friends. Pacific BMW is my favorite dealership that always provide Henry was very friendly, helpful and professional. Would recommend him to all my friends. Pacific BMW is my favorite dealership that always provide excellent customer service. More
by VictorS
Employees Worked With
Henry Burmayan
May 17, 2019
Great service!! My car had a rattle from the speakers. Repairs were performed very fast! The car was washed and they offered to fill up my gas tank! Great service! My car had a rattle from the speakers. Repairs were performed very fast! The car was washed and they offered to fill up my gas tank! Great service! More
by josevalenciasb
Employees Worked With
Galo
May 17, 2019
Great experience Rafy was very friendly and pleasant to deal with. He went above and beyond to make this deal happen for me. I appreciate the fact he dropped off the Rafy was very friendly and pleasant to deal with. He went above and beyond to make this deal happen for me. I appreciate the fact he dropped off the vehicle. More
by stvserrano
Employees Worked With
Rafy
May 17, 2019
Excellent service (as always) My office time was quick. My car was ready when promised. Uber to/from my workplace was nice. Galo Mora is an experienced professional who delivers e My office time was quick. My car was ready when promised. Uber to/from my workplace was nice. Galo Mora is an experienced professional who delivers excellent service as promised. More
by JOSIE.RUSSO
Employees Worked With
Galo Mora
