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Pacific BMW
Glendale, CA
3,934 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,934 reviews
June 08, 2019
Amazing buying experience Vanessa and Emil made this the most seamless, stressless and hospitable buying experience I’ve ever enjoyed. I couldn’t be more excited to continue to Vanessa and Emil made this the most seamless, stressless and hospitable buying experience I’ve ever enjoyed. I couldn’t be more excited to continue to be a part of the BMW family. More
by darienbrown003
Verified CustomerEmployees Worked With
Vanessa, emil
June 07, 2019
Overall good service. Friendly and accommodating staff always very attentive. Transportation from and to the dealer was easy and fast. My Service Advisor was very good at Friendly and accommodating staff always very attentive. Transportation from and to the dealer was easy and fast. My Service Advisor was very good at keeping me informed regarding the status of my vehicle. More
by Grace
Employees Worked With
Manny Cruz
June 07, 2019
Amazing service as usual I've been driving BMWs for 8 years and Pacific BMW service is the best I've experienced. Narek is very patient and always goes above and beyond my exp I've been driving BMWs for 8 years and Pacific BMW service is the best I've experienced. Narek is very patient and always goes above and beyond my expectations. Thank you! More
by leedaisyj
Employees Worked With
Narek
June 07, 2019
Great! Manny is always so helpful and accommodating. Provides status updates on my car and follows up whenever I need anything. Exceptional customer service. Manny is always so helpful and accommodating. Provides status updates on my car and follows up whenever I need anything. Exceptional customer service. Thank you Manny. More
by Duke
Employees Worked With
Manny Cruz
June 06, 2019
Worst Service I brought my brand new 530e in because the car lowered the windows by itself in the middle of the night while it was raining. The car had water damage I brought my brand new 530e in because the car lowered the windows by itself in the middle of the night while it was raining. The car had water damages and threw errors in the main display. After two weeks your service told me that they couldn't find anything but they will call an engineer from BMW USA who I was told also didn't find anything. They asked me if I want to pay for the damages out of pocket or involve my insurance. I filed a claim with BMW USA and their team told me that my car was never inspected by an engineer from BMW USA! Your service advisor, Amie Gasabyan, lied to me. I also brought my car in before (after just owning it for a month) for a similar issue involving the trunk. Mrs. Gasabyan told me the same thing but was also confirmed from BMW USA that my car was never inspected based on their records. Long story short, all of this took over 5 month! I got my car back after 5 month and after having a loaner, a rental car and another rental car! I'll never come back to your dealership! More
by no_name
Employees Worked With
Amie Gasabyan
June 06, 2019
Excellent service, quick response, over all good customer service. Take care of the issue in the timely manner.i will recommend Pasific bmw to friends and famil service, quick response, over all good customer service. Take care of the issue in the timely manner.i will recommend Pasific bmw to friends and family More
by tuynaper2000
June 06, 2019
Profession, courteous and very organized. I am new to Pacific and am very happy I made the switch. This is my third BMW and I will continue with the brand and Pacific. I am new to Pacific and am very happy I made the switch. This is my third BMW and I will continue with the brand and Pacific. More
by MARIACRONE2
Employees Worked With
Galo and a very nice man who checked me into my loaner
June 06, 2019
Super easy and convenient Always a pleasure working with Pacific BMW. Getting in and out is never a hassle and the loaner cars are new and clean. Although pacific BMW is not th Always a pleasure working with Pacific BMW. Getting in and out is never a hassle and the loaner cars are new and clean. Although pacific BMW is not the nearest to my home, I rather go there than my nearest service location. More
by bsdipla
Employees Worked With
Gilbert
June 06, 2019
Safety recall PacificBMW always provides good services after sale of their cars. I’ve been dealing with Pacific BMW for more than 18 years. I bought both my 320i an PacificBMW always provides good services after sale of their cars. I’ve been dealing with Pacific BMW for more than 18 years. I bought both my 320i and 328i there with trust. More
by DANCFENG
Employees Worked With
Narrk Petrosian, Service Advisor
June 06, 2019
Good customer service . Your prices are a little high overall staff very helpful informative. I’ve been there before and I would still highly recommend this service you gu . Your prices are a little high overall staff very helpful informative. I’ve been there before and I would still highly recommend this service you guys provide to a friend More
by folivares615
Employees Worked With
Manuel cruz.
