Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,935 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,935 reviews
June 18, 2019
Great customer service. Vanessa at Glendale Pacific BMW was great in finding the car I wanted and getting me the best deal. Thank you Vanessa for all your help 😊 Vanessa at Glendale Pacific BMW was great in finding the car I wanted and getting me the best deal. Thank you Vanessa for all your help 😊 More
by OSSANAT
Verified CustomerEmployees Worked With
June 17, 2019
Service for my M3 My device advisor Gilbert was awesome! I really like what Gilbert did for my car and loaner. He explained everything to me regarding what was done to My device advisor Gilbert was awesome! I really like what Gilbert did for my car and loaner. He explained everything to me regarding what was done to the car. More
by ANDRESENANE
Employees Worked With
Gilbert Pogosyan
June 17, 2019
Great service experience. As always great service experience from Narek and his team. Excellent communication from when I dropped the car off to when I picked it up. As always great service experience from Narek and his team. Excellent communication from when I dropped the car off to when I picked it up. More
by brandon@roofsource.net
Employees Worked With
Narek
June 17, 2019
Wonderful service My service adviser, Henry is fantastic. He is always professional and accommodating to all our needs. They only reason I come to Pacific BMW is beca My service adviser, Henry is fantastic. He is always professional and accommodating to all our needs. They only reason I come to Pacific BMW is because of my personalized service by Henry. More
by KHOSROVIAN
Employees Worked With
June 17, 2019
Recall They serviced,replaced/installed my PCV valve heater..they took care of my car with complimentary carwash also..thanks to Mr Henry Burmayan..Great Ser They serviced,replaced/installed my PCV valve heater..they took care of my car with complimentary carwash also..thanks to Mr Henry Burmayan..Great Service! More
by PINOY_COP
Employees Worked With
Henry Burmayan
June 15, 2019
Quick and professional service I took my car in a couple of weeks ago because the check engine light was on, and found out that I had rodent damage on my engine which required a pre I took my car in a couple of weeks ago because the check engine light was on, and found out that I had rodent damage on my engine which required a pretty extensive repair. Marco Fausto was the service supervisor that helped me, and he was very welcoming and gave me a full explanation of what needed to be done. A rental car was provided to me free of charge while my car was in repair, and everyone I dealt with at the dealership was very friendly and helpful. The service was done ahead of schedule as well. Would definitely recommend. More
by wayneleo1985
Employees Worked With
Marco Fausto
June 15, 2019
Extremely service oriented staff!! Thank you again for incredible service. I’m always amazed of the high quality of service and professional crew. The waiting area with coffee and don Thank you again for incredible service. I’m always amazed of the high quality of service and professional crew. The waiting area with coffee and donuts is first world class. You made my wait comfortable and productive. More
by ERICYAKE
Employees Worked With
Amie Gasabyan
June 14, 2019
Great 530e Lease Experience! Fantastic lease experience with Greg Poland and crew at Pacific BMW. My factory order took longer than expected to arrive, and Greg bent over backwar Fantastic lease experience with Greg Poland and crew at Pacific BMW. My factory order took longer than expected to arrive, and Greg bent over backwards to make things right and lessen the pain of extending my existing lease by a month. They were very responsive and accommodating throughout the process. The best recommendation I can give is that I will be a repeat customer! More
by billw
Employees Worked With
Greg Poland, Fernando Reyna, Isam Ayoub
June 14, 2019
Great service advisor Amie went above and beyond for me. I had a short timeline to get my car serviced. She made sure it was done and ready to drive away at the requested t Amie went above and beyond for me. I had a short timeline to get my car serviced. She made sure it was done and ready to drive away at the requested time. Amie also reminded me about warranties to make sure I don't miss out. Kudos! More
by tmacwords
Employees Worked With
Amie
June 14, 2019
Excellent Great customer service and professional. Very friendly and easy to work with. I bring my cars to them and know for sure that they’ll do a very profess Great customer service and professional. Very friendly and easy to work with. I bring my cars to them and know for sure that they’ll do a very professional work. Thank you More
by ALIKKRIST1008
