
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great service. Very professional. No pressure. Soran and his team were fair with our trade in, were very knowledgeable of the product and respectful of our time. I highly recommend this dealership. Soran and his team were fair with our trade in, were very knowledgeable of the product and respectful of our time. I highly recommend this dealership. More
Manny Cruz , our service advisor did an awesome job & addressed all of our concerns. He delivered his promises and took very good care of our requests. , our service advisor did an awesome job & addressed all of our concerns. He delivered his promises and took very good care of our requests. More
Recall Service The service was professional and efficient. I am satisfied with the service and consider revisiting the dealership again in the future. Gilbert was fr The service was professional and efficient. I am satisfied with the service and consider revisiting the dealership again in the future. Gilbert was friendly and professional. More
Purchase of certified 740i Great experience with Ron. All contract discussion were done via either email or phone calls. Other than training on 740i functions and features, tota Great experience with Ron. All contract discussion were done via either email or phone calls. Other than training on 740i functions and features, total time to complete the transaction was about 30 minutes. Kudos to Ron and support staff. More
Problem was not fixed Everyone is nice. No problem on that. I scheduled an appointment to have my driver seat service because the leather chair cover keeps on popping Everyone is nice. No problem on that. I scheduled an appointment to have my driver seat service because the leather chair cover keeps on popping out. I thought it was fixed, but it popped out again in a couple of days. I contacted the office but never received any call back. I went on vacation and just got back. Need my seat fix ASAP please. More
Helpful and Friendly The sales team is very helpful and friendly. The salesman came up all the numbers and options in details and let us to choose what the best fit us. The sales team is very helpful and friendly. The salesman came up all the numbers and options in details and let us to choose what the best fit us. More
Excellent Everyone there goes above and beyond they make me feel like family not just a customer. They make sure everything is taken care of and done right. Everyone there goes above and beyond they make me feel like family not just a customer. They make sure everything is taken care of and done right. Definitely my favorite dealership hands down. Thanks everyone @ Pacific BMW. Keep up the great work. More
No pressure, nice people, overall good experience. The only bump in my transaction came when I was completing the financial paperwork. I had locked in a price of $350/mo and was told that a three-year The only bump in my transaction came when I was completing the financial paperwork. I had locked in a price of $350/mo and was told that a three-year lease would be far more monthly, It turned out that the 3-year lease was $2 more than the two-year lease but was less costly in the long run when the maintenance and end of lease options were applied. It took some negotiating to find this out and that did not seem appropriate. More
Warranty Repair I was very pleased with my visit at pacific BMW. Henry Burmayan was very helpful, explained the process thoroughly and everything went exactly as expl I was very pleased with my visit at pacific BMW. Henry Burmayan was very helpful, explained the process thoroughly and everything went exactly as explained. More
Knowledgeable, efficient and personable. Clean facility, good selection, knowledgeable staff, Client centric, extended offerings, superb post sale service. Luke Latham was excellent througho Clean facility, good selection, knowledgeable staff, Client centric, extended offerings, superb post sale service. Luke Latham was excellent throughout the entire process. His knowledge, ability to connect with clients and approach of a sale(pre and post sale) were top notch. More