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Pacific BMW
Glendale, CA
3,904 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,904 reviews
October 27, 2024
Pacific has been my go to dealership for a while. Recently, I took my car in for a warranty job and the issue wasn't resolved. Due to aftermarket speakers, they couldn't do much else for me, but th Recently, I took my car in for a warranty job and the issue wasn't resolved. Due to aftermarket speakers, they couldn't do much else for me, but they did do a lot to remedy the issue. I will give credit where it's due, but what bothers me is the lack of following up and communication. Manny told me that he would look into things and get back to me. I never got that call back, and my text messages were just ignored. On top of that, I specifically requested Manny due to his great reviews, but never once did he meet with me during my multiple visits to address my issue. It was always delegated to another advisor which caused multiple issues with the service provided. I spoke with a corporate representative to see if I can get a repair approval, and they pretty much told me due to dealerships being privately owned, they cant really do much but try and nudge dealerships to do right by the customer. Recommended I go to another dealership for a second opinion because it'll be less of an uphill battle. Went to McKenna and they resolved my issue. Avoid Pacific's service department. Their collision center is amazing, as I recently had the doors and quarter panel of my brother's M3 repainted there with a perfect match. They sent it into the service department to address a few rattles and it caused a lot of delays which caused us to not have the car for almost a month. Going to leave a 3 star just because Manny was personable and initially seemed professional during the limited interaction I had w/ him, and the quality of loaners I received. Check out McKenna, Century West, and New Century for service instead. More
by jinetix
Employees Worked With
October 25, 2024
Arthur helped me a lot was very nice and was with me every step . His very knowledgeable and consirn to help every step . His very knowledgeable and consirn to help More
by jsarm01
Verified CustomerOctober 24, 2024
We have been shopping here since 2005. Their new and pre-owned inventory is superb, sales team is very helpful and GM can make any deal happen. Their new and pre-owned inventory is superb, sales team is very helpful and GM can make any deal happen. More
by avar0321
October 24, 2024
Ara was very welcoming and took the time to show us different cars we were interested in. He followed up on emails and calls on a timely manner. Raffi was very kind and professional, he made sure we cl different cars we were interested in. He followed up on emails and calls on a timely manner. Raffi was very kind and professional, he made sure we close the deal as fast as possible and explained to me all the features in my new BMW. Lucy was very transparent, professional and friendly. we enjoyed our office time with her! overall the whole team was incredible and I’ll get my next BMW from them. Last but not least, my car is exactly what I wanted and I’m very happy! thank you all, Gali X1. More
by Gali K.
October 12, 2024
It was a very nice experience! Glad that Rafy was able to help me!! So glad that I came to Pacific BMW. Glad that Rafy was able to help me!! So glad that I came to Pacific BMW. More
by tiscap
October 10, 2024
Great peoples , they know the product and are willing to make a deal if it makes sense(cents). Haha make a deal if it makes sense(cents). Haha More
by troy.smith23
October 08, 2024
Amazing service by Gary Minasyan he worked out a deal for me that no dealership would beat I was surprised of how good he delivered if you buy a car from Pacific BMW make sure you speak to Gary Minasyan me that no dealership would beat I was surprised of how good he delivered if you buy a car from Pacific BMW make sure you speak to Gary Minasyan More
by James b
Employees Worked With
September 26, 2024
Amie has been my service rep for over a decade and has continually delivered exemplary customer service & expertise. What’s most important for me is that I know I can trust her. I trust her advice & servi continually delivered exemplary customer service & expertise. What’s most important for me is that I know I can trust her. I trust her advice & service recommendations. She is probably the main reason I have remained a a loyal PBMW customer since my first purchase there almost 20 yrs ago. She’s the best! Matt More
by mattjleslie
September 19, 2024
Seems to be dependable and straight forward. MY daughter bought a car from this ealersip ten years ago and it was very smooth sailing. MY daughter bought a car from this ealersip ten years ago and it was very smooth sailing. More
by mike4745
September 14, 2024
I would refer and do business with Bob each time. He is a true professional. He is a true professional. More
by sweet3lucy73
Employees Worked With
